Applications Specialist - National IT - Aldi Inc

Our National IT Services department supports every part of our organization – from Finance and Project Management to Logistics, Operations, Warehouse and more. Our team of IT managers, analysts, specialists and service desk technicians drive innovation and lend their expertise to our people across the entire company, building careers that are both challenging and rewarding.

Join us as an experienced IT applications professional, where your expertise will be pivotal in collaborating with our dynamic team to introduce advanced technical systems and devices into our US warehouses. Your focus will center on leveraging your existing knowledge and becoming a software expert as part of ALDI's continued evolution. If you have a deep passion for optimizing warehouse operations, fine-tuning applications, and thriving in a collaborative environment, seize the opportunity to further enhance your skills through our comprehensive 12-week training plan. Make your mark and drive excellence in this invigorating role!

Position Type: Full-Time
Work Location: Aurora, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

• Retail store fulfillment support for ALDI distribution centers.
• Support warehouse devices (Barcode Printers, RF Scanners, Tablets, Pick by Voice Devices).
• Warehouse operations support for receiving, storage, cycle counting, picking, and shipping.
• US warehouse implementation support of applications (Manhattan WMOS and SE/AS).
• Supports steady state of Manhattan WMOS and SE/AS warehouse applications in the US.
• Resolves incidents and requests in a timely manner; documents work and resolution steps within service management tool.
• Escalates incidents and requests to appropriate internal personnel or external vendors when further expertise is required.
• Participates in the overall Information Technology Infrastructure Library (ITIL) service management processes for software and hardware solutions.
• Assists or coordinates with national and international project delivery, including documentation, testing, training, and deployment for software or hardware solutions.
• Adheres to standards, policies, and pre-established guidelines to perform the functions of the job.
• Collaborates with team members and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.

Job-specific Competencies:
Knowledge/Skills/Abilities

• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Ability to stay organized and multi-task efficiently.
• Ability to work both independently and within a team environment.
• Establishes goals and works toward achievement.
• Effective time management; maximizes productivity.
• Ability to interpret and apply company policies and procedures.
• Ability to understand overall data flow from user specifications considering all input and output, hardware, software and the operating environment.
• Proficient with office productivity software.
• Develops and maintains positive relationships with internal and external parties.
• Prepares written materials to meet purpose audience.
• Ability to define specifications from user requirements. 
• Has expertise in business processes and applicable solutions.
• Knowledge of and ability to identify opportunities for procedures or process improvements.
• Ability to define specifications from user requirements.
• Strong analytics skills (data visualization a plus).

Education and Experience:

• Bachelor’s Degree or a combination of education and experience providing equivalent knowledge required.
• Experience with support of Warehouse Management Systems preferred.
• Hands on experience with Manhattan WMS/WMOS preferred.
• Hands on implementation experience with Manhattan WMS/WMOS
• Experience with support of Warehouse Management Systems
• Supply chain experience preferred.
• Experience participating in and leading projects preferred.
• A minimum of 3 years’ experience implementing large scale warehouse management solutions preferred.
• Experience with SQL - Intermediate to Advanced skillset preferred.
• Experience in Jira and Confluence systems preferred.
• Exposure with SSIS/SSRS reporting

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• International & Domestic travel required.
• Up to 25% Domestic travel through 2025, then 10% thereafter.

ALDI offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, eligible employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.