Applications Engineer - IDEX
Westwood, MA
About the Job
Position Summary:
IDEX MPT, a division of IDEX Corporation is comprised of the following brand names: Microfluidics International Corporation, The Fitzpatrick Company, Steridose, Matcon Limited and Quadro Engineering Corp. At MPT, we provide superior technologies and material processing solutions to meet the needs of manufacturers around the world in achieving consistent and repeatable results. This is a full-time position in which you will be working in the Microfluidics Applications Laboratory at Westwood, MA. In this role, your main responsibility will be performing lab tests by utilizing various models of Microfluidics processing equipment to process customer samples of dispersion or emulsion materials within a variety of industries such as pharmaceutical, biotech, chemical, nutraceutical, and cosmetics. You will also need to analyze processed samples when applicable, write comprehensive test reports and support customers’ applications related issues. To ensure the success of the testing, you will need to interact with both external customers and multiple internal functional teams such as Sales, Marketing, Customer Service, and Engineering. Additional responsibilities may also include internal supports for product and applications development through research and analysis of test data.
Reports To: Manager, New Technology & Applications
Essential Functions:
Position requirements include, but are not limited to: + Engage with potential customer to understand customer’s needs and objectives to initiate tests and provide necessary documentations and communications. + Perform lab tests with potential customers’ materials using proprietary fluid processing equipment. + Assess the resulting materials using analytical equipment and write comprehensive test reports. + Interact with customers to convey test results and deliver value proposition. + Provide process support/consultancy to customers, travel to customers’ sites when necessary. + Provide training and applications support to channel partners and customers. + Marketing support - generate content for marketing materials and support lead generation activities by going to trade shows, seminars, and presenting webinars. + When needed, help evaluate new designs for our core technology by a combination of experiments, analysis, literature searching and customer collaborations. + Ability to travel nationwide and internationally on an occasional basis. + Ability to work on site at least 3 days per week. + Other duties, as assigned.
Supervisory Responsibilities:
+
N/A
Organizational Relationships:
+ Must interface effectively and regularly with: Internal and external Sales, Customers, Engineering, Customer Service, and Marketing.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
+ Bachelor’s in Engineering, Science, or related field (Chemical Engineering, Bioengineering, or Biochemistry preferred), or equivalent experience + Zero to three years of technical related experience.
Language Skills:
+ Excellent written, organizational, communication and presentation skills + Able to efficiently face and interact with customer
Computer Skills:
+ Good computer skills, Microsoft Office Software such as Word, Power Point, Excel, Outlook and Teams
Other Qualifications:
+ Hands-on mechanical skills with medium to large scale equipment + Able to handle hazardous materials safely, including identification of hazard, selection of proper handling process in line with Microfluidics Safety Guidelines and execution of work, including safe disposal of test material. + Basic knowledge of pneumatics and electronics + Experience with production and characterization of nanomaterials instrumentation would be desirable
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: + Able to lift and carry maximum 50 lbs. on semi-regular basis
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to the following environmental conditions: + Office and lab environment _IDEX MPT is committed to providing a barrier-free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request._ Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
IDEX is an Equal Opportunity Employer and Affirmative Action Employer.
IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).
Attention Applicants:
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.
Job Family:
Engineering
Business Unit:
Microfluidics