Applications Engineer - Randstad USA
St Petersburg, FL 33716
About the Job
Growing and vibrant cultural organization looking for an Applications Engineer!
You'll get the unique opportunity to offer proficient application support for our thriving Fixed Gas Detection (FGD) division which has an incredible track record of sustained annual growth spanning 8+ consecutive years!
Competitive base salary + commission + bi-annual bonuses!
Here's what you need to bring to be considered:
Top Skills Needed:
- 3+ years of exp in product applications support
- Familiarity with sales negotiation, upsells, cold calls, and related sales tactics
- Technical expertise in industrial instrumentation
- Clear and articulate communications skills - listening, verbal and written in English
- PREFERRED:
- Bachelor's in Engineering
- Knowledge of gas detection methods and systems
- Exp w/ design software (i.e. AutoCAD)
- Exp w/ MS Dynamics 365 Business Central
- Bachelor's in Engineering
location: SAINT PETERSBURG, Florida
job type: Permanent
salary: $80,000 - 85,000 per year
work hours: 8am to 4pm
education: Bachelors
responsibilities:
1. Highly responsive to requests for quote and/or proposals including developing formal project submittals, to include product technical details, proposed layout, P&ID, network loop, and schematic proposals as required, and in accordance with customer project technical and commercial requirements.
2. Assists Customer Support with orders that have special requirements to resolve issues or questions with a high sense of urgency.
3. Provides training to customers and employees on product features and capabilities.
4. Actively works with Customer Support and Service personnel to assess needs and recommend product and service solutions, which are consistent with industry best practices and the Company's products.
5. Works proactively to generate commercially complete quotations with part numbers, pricing and lead times to support recommended solutions, in a highly accurate and professional manner with a high sense of urgency, through close interactions with regional sales managers, directly with sales channel partners, existing customers and marketing leads. Tracks and follows-up to close orders in a timely and professional manner.
6. Develops and maintains expert knowledge on industrial gas detection applications.
7. Regularly updates the CRM system with the current opportunity status and other relevant customer contact information in accordance with Company guidelines.
8. Generates and actively mines Business Activity reports, past sales data, and other relevant sources to proactively uncover sales opportunities for prompt follow-up.
9. Works with marketing, sales, product management and product development teams to implement business development initiatives.
10. Maintains a high level of technical expertise and understanding of the operation and application of the Company's products and services.
11. Generates reports from the Company's operating system in an accurate and timely manner, as required or directed.
12. Works with the Materials Department regarding special order delivery requirements.
13. Assists in identifying and tracking niche/OEM sales opportunities. Presents proposals (e.g. need for a modified product) to Product Management to win this business.
14. Assists in the resolution of customer complaints to ensure follow up and implementation of required preventative and corrective actions in a timely manner.
15. Performs all other duties as assigned or directed.
#LI-CB6
qualifications:
- Experience level: Experienced
- Minimum 3 years of experience
- Education: Bachelors
skills:
- Professional Engineer
- Technical
- Instrumentation
- Technical Support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodatio