Applications Engineer - Posted by The Council of Industry

Overview

Are you ready to take your Applications skills to the next level and revolutionize the world of technology and automation with your engineering and customer satisfaction prowess? Are you passionate about pushing the boundaries of innovation and solving challenging problems? If so, we have an electrifying opportunity for you to join our team as an Applications Engineer representing our industry leading company of 52 years. We are seeking a dynamic individual who thrives in a fast-paced environment and is willing to work with our technology in a Pre-Sales and Post-Sales technical environment. As an Applications Engineer, you will be at the forefront of identifying our customer’s needs, working with Sales, and Engineering to bring solutions to our customers that represent dynamic industries such as Aerospace, Medical, Automotive and Commercial markets. If you're ready to embark on an exhilarating career where every day brings new challenges and opportunities for growth, travel, and excitement, then we want to hear from you. Join us as an Applications Engineer and become part of a growing team that's shaping the future with our industry leading automation technology.

Responsibilities

Pre-Sales:

• Work directly with Sales and Service to support a custom opportunity from a technical aspect.
• Identify the customer’s application and position MPI products to address the customers’ needs.
• Knowledge of the mechanical assemblies that complement the options within the machine / automation cell.
• Knowledge of wax room operations, how the equipment is used by the customer with an understanding of what matters most to customers.
• Participate in presentations, customer calls and onsite visits to support the technical requirements of a sale.
• Review Technical Specifications from the customer and respond in writing to support the sales effort.
• Consult MPI engineering when required and collaborate on a developing a technical solution / strategy.
• Work as a key member of the Sales team to win the customers’ confidence and secure the customer’s order.

Post-Sales:

• Review Sales Order and confirm the configuration matches the customer’s technical requirements of the sale.
• Support technical documentation to assist with obtaining customer design sign-off.
• Support the schedule set up by the Project Manager to ensure a successful design, build and delivery.
• Liaison with Engineering during the design phase to ensure all Engineering questions are addressed.
• Function as a primary technical point person between Sales and the rest of functional groups within MPI.
• Support preliminary testing and Factory Acceptance Testing to ensure that the product application/solution is functioning according to specifications and purchase order.
• Support Field Service and Site Acceptance Testing as required.
• Conduct customer specific training as required.
• Set up new products in the field by adjusting robotic tool points as required.

General:

• Sound understanding of electro-mechanical design, drawing practices, geometric tolerances, and dimensioning regarding machine tool design.
• Previous experience with OEM / capital equipment support, with automation/robotics.
• Knowledge base of PLC ladder logic operations and controls is desirable.
• Experience setting up and troubleshooting Vision systems, Conveyors, End of Arm Tooling.
• Understanding of machine bill of materials, machine costing and review of machine pricing.
• Make recommendations that will reduce costs and improve the product efficiency.
• Answer inquiries into sales providing technical response and guidance to customers.
• Ability to assist Sales with developing technical training and presentations.
• Collaborate with Sales and Service to create technical strategies to grow the market share.
• Collaborate closely with Sales and Engineering to produce a synergistic message to MPI’s customers.
• Utilize MPI’s preferred ERP system to effectively document and communicate within MPI.
• Capable and willing to be “hands on” as required to solve technical matters in the factory or in the field.
• Other duties as assigned by management.

Qualifications

Education and Experience:

• BS in Mechanical / Electrical Engineering is preferred, similar experience will be considered.
• Experience with setup and manipulation of Fanuc or ABB 6 axis robotics.
• 7+ years working with Hydraulics, Pneumatics, PLC’s, Windows, Automation and/or Robotics.

Skills / Qualifications / Competencies:

• Communicate clearly and effectively through excellent oral and written communication skills.
• Must possess particularly good organizational skills with the ability to multi-task.
• Command of MS Office SW Products.
• Working knowledge or experience with ERP data entry, EpiCor a plus.
• Ability to deliver Presentations in front of Technical or Commercial Customer staffing.
• Calm demeanor in the face of adversity.
• Excellent listening and reasoning skills.
• Mentor to others.
• Team player.

Work Environment:

• Industrial / Production where safe work habits are required.
• Investment Casting Industry - Wax Room Injection, Assembly and Automation applications.
• Ability to travel worldwide as required ( approx. 50% to 70% of the time)

Company Website

https://www.mpi-systems.com/

Company Profile

MPI is headquartered in Poughkeepsie, NY, and is proud to be able to stamp all of their equipment with the “Proudly Made in America” moniker. Within its impressive facility, there exists a fully functioning laboratory, showroom and production facility to demonstrate our state-of-the-art wax room equipment. We also boast a full training center to provide ongoing training classes for process engineers, machine operators and maintenance staff, available to our entire global customer base. MPI also offers impressive pattern injection and pattern assembly capabilities. Pattern production is mutually beneficial because it gives the customer a chance to reap the benefits of the process without the initial commitment to purchase. It also allows MPI to clearly see opportunities for enhanced equipment design.