Applications Engineer - ITT Inc.
Placentia, CA 92870
About the Job
ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.
The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:
- Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
- Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
- Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.
ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.
Position Summary:ITT Goulds Pumps is among the most widely recognized and respected brands in the global pump industry, serving customers in the oil and gas, mining, power generation, chemical, pulp and paper, and general industrial markets. As the only manufacturer to make digital monitoring standard on every process pump, ITT Goulds Pumps continues to lead the industry in both mechanical pump design and the adoption of smart technologies.
The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making pump selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting. This role can be located in Placentia, California or Colfax, North Carolina.
Essential Responsibilities:- Review customer specifications and prepare comprehensive professional proposals.
- Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
- Handle customer telephone inquiries.
- Interface with outside vendors to solicit quotes for equipment.
- Effectively process orders and manage any issues that arise.
- Act as a liaison between operations and the customer.
- Participate in sales calls with the Sales Engineer as part of development.
- Provide technical support to customers.
- Participate in pre-award meetings as required.
- Develop effective rapport with customer contacts.
Education: BS Degree in Engineering, Industrial Distribution, or similar
Experience: 5+ years experience in rotating equipment, ideally pumps
Other Skills:
- Excellent communication skills
- Strong attention to detail
- PC skills
- Experience working with outside Sales team
- Self starter with a positive attitude
- Highly organized with ability to handle multiple projects with quick turnaround requirements