Applications Engineer - Artech LLC
North Falmouth, MA 02556
About the Job
Please read description before applying, Mechanical/Chemical/Electrical Engineering Degrees
This is not a software development position
This position is ONSITE in Falmouth MA
Direct Hire - W2
**Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)
**Candidate must have or be capable of obtaining a Passport
**Background and Drug Screen Required
Position Summary and Responsibilities
We are seeking an Applications Engineer to join a Sales & Marketing team in support of the in-line inspection systems. This position will involve providing application and technical support for existing and new product introductions for the internal, external, and agent sales & service, as well direct to end use customers.
Essential Duties and Responsibilities:
This is not a software development position
This position is ONSITE in Falmouth MA
Direct Hire - W2
**Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)
**Candidate must have or be capable of obtaining a Passport
**Background and Drug Screen Required
Position Summary and Responsibilities
We are seeking an Applications Engineer to join a Sales & Marketing team in support of the in-line inspection systems. This position will involve providing application and technical support for existing and new product introductions for the internal, external, and agent sales & service, as well direct to end use customers.
Essential Duties and Responsibilities:
- Provides technical sales and marketing support for applications dealing with complex knowledge of product line functionality, performance, and compatibility
- Conducts sample testing on products sent in by customers for inspection evaluation in support of sales opportunities and generates test result reports for return to customers verifying inspection capability
- Supports sales orders by defining system configurations based on customer requirements
- Supports field sales personnel in technical sales presentations and documentation
- Provides technical support to sales and marketing in defining and coordinating requirements for engineering specials
- Support field service technicians, external OEM and Rep, Technicians, as well as customers performing self-service on their equipment
- Identifies and tests new applications for existing products
- Assists sales in replacement part requirements as required
- Responds to customer service requests and provides troubleshooting and phone support as needed.
- Travel to customer sites when required for escalated equipment application issues. (less than 25% travel expected)
- Develop product training programs and provide customer, sales, and service training on existing and new products
- Support the engineering staff in reviewing ECO's, engineering specials, and writing manuals
- Support in house repair efforts when needed
- Conducts Factory Acceptance Tests (FAT) as required
- Provide support for tradeshows and customer demo’s as required
Qualifications
Required:
Technical or BS Engineering Degree
Experience with lab-based testing equipment
Experience with PC based platforms
Experience with industrial equipment
Preferred:
Previous engineering experience
Mechanical/Chemical/Electrical Engineering Degree
Knowledge of the packaging, food filling, and sample testing of container integrity, preferred
Job Poster - jessica.hillson@artech.com
Source : Artech LLC