Application Support Engineer-Philadelphia, PA - Georgia IT Inc.
Philadelphia, PA
About the Job
Job # 9026
Title: Application Support Engineer
Rate: $ 50/ hour on W2
Location: Philadelphia, PA F2F Required
Responsibilities:
Qualifications:
Additional Notes:
The ideal candidate has strong Web services and software development and QA experience (J2EE/Jetty/RESTful) as well as experience in systems and database administration or IT.
Experience supporting heavily data-driven, accountable businesses such as Finance and Advertising is considered a big plus.
Please provide the following details kindly for a better submission.
Job ID Number:
Full Name:
Contact No.:
Best time to call:
Interview Activity/ Offer Pending:
Email ID:
Work authorization:
Current Location (city/state):
Rate: Please give rate of the last 3 Projects
Date of Birth (Just need the Month and Day, Not the year):
Total IT Experience:
US IT Experience:
Relocation (Yes/No):
Able to do Onsite Interview (Yes/No):
Availability Date to Start:
If the candidate has been presented to the company in the past, please answer (Y/N)?:
Brief Description of why the candidate qualifies: (3- 4 Sentences)
Title: Application Support Engineer
Rate: $ 50/ hour on W2
Location: Philadelphia, PA F2F Required
- Advanced knowledge of Linux OS, shell scripting and GNU tools
- BS/BA in a related field or equivalent experience is required, e.g. Computer Science.
- High confidence in the following required: J2EE app servers, Java, Groovy, XML, http
- 2nd and 3rd tier technical support experience in Jetty/Web/Java type applications required
Responsibilities:
- Operate and support a suite of J2EE Web services -- THE hub of our content delivery platform for video, images and metadata references for Comcast's most cutting edge products.
- Diagnose problems with our Web-based enterprise application and various vertical applications.
- Troubleshoot infrastructure and network issues as possible causes of poor service performance.
- Respond to alerts, including those escalated to you by our Global Operations Center.
- Contribute in writing and in person to root case analysis meetings as part of process improvement.
- Monitor servers & services (JMX, Nagios, Splunk!, NewRelic) and develop custom alerts.
- Support lean development of tools to repair/update metadata and ensure workflow stability.
- Support code deployments to Development and Production environments.
- Work closely with peer teams to deliver high availability and optimum performance for critical "internal customers” -- video and metadata engineering, Business and Product.
- Provide occasional, scheduled 24/7 escalation support as part of an on-call team.
- Occasional day and over-night travel for training and cross-team meetings.
Qualifications:
- Advanced knowledge of Linux OS, shell scripting and GNU tools
- A keen analytical, structured and detail-oriented approach to problem solving required.
- BS/BA in a related field or equivalent experience is required, e.g. Computer Science.
- Formal training and experience in object-oriented and/or functional programming required.
- Significant application support background, e.g. Unix / Web middleware development and/or QA
- High confidence in the following required: J2EE app servers, Java, Groovy, XML, http
- Familiarity with REST, SOAP or XML-RPC; extensive knowledge of network protocols; as well as Web software architecture and frameworks.
- 2nd and 3rd tier technical support experience in Jetty/Web/Java type applications required
- Performance-oriented understanding of software and hardware architecture.
- Production operations experience required, e.g. Root Cause Analysis and process improvement.
- Strong foundation in the following technologies desired: Python, Perl; SQL Server / Oracle.
- Familiarity with Windows Server OS, .NET framework and IIS.
- Experience in virtual networks (VMware), Web Services, e-commerce & streaming media a plus
- Customer-first attitude and strong written and verbal communication skills.
- Adept and comfortable working in a rapidly changing matrix environment required.
- Video encoding and transcoding systems administration and operation a big plus.
- Familiarity with Web content management systems (e.g. Brightcove, thePlatform) a big plus.
Additional Notes:
The ideal candidate has strong Web services and software development and QA experience (J2EE/Jetty/RESTful) as well as experience in systems and database administration or IT.
Experience supporting heavily data-driven, accountable businesses such as Finance and Advertising is considered a big plus.
Please provide the following details kindly for a better submission.
Job ID Number:
Full Name:
Contact No.:
Best time to call:
Interview Activity/ Offer Pending:
Email ID:
Work authorization:
Current Location (city/state):
Rate: Please give rate of the last 3 Projects
Date of Birth (Just need the Month and Day, Not the year):
Total IT Experience:
US IT Experience:
Relocation (Yes/No):
Able to do Onsite Interview (Yes/No):
Availability Date to Start:
If the candidate has been presented to the company in the past, please answer (Y/N)?:
Brief Description of why the candidate qualifies: (3- 4 Sentences)
Source : Georgia IT Inc.