Application Administrator I - University of Rochester
Rochester, NY
About the Job
GENERAL PURPOSE:
Under the direct supervision of the Senior Financial Analyst, perform tasks related to the design, implementation, support/maintenance and enhancement of the UR Student information system (Workday Student) and system configurations that support the business needs related to accurate and timely processing of assessment and collection of tuition and fees. Actively participate in testing of all new and existing system functionality related to billing and collection of tuition and fees. Work closely with the UR Student Support Team in support of the UR Student information system.
Partners with senior analysts, systems support team, and Student Finance end users to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed. Develop and recommend procedures and process improvements to ensure the accuracy and timely completion of integrations for the purpose of charge assessment, scholarships, benefits, payments, waivers, and discounts. Identify and implement reporting needs to support the business functions of the Bursar’s Office.
**RESPONSIBILITIES:**
**Manage Graduate Tuition Award process in UR Student**
+ Responsible for the graduate tuition award process in the student information system (UR Student) via Workday’s Enterprise Interface Builder (EIB) Microsoft Excel templates.
+ Manages collection of graduate tuition and health award information from Academic Units and departments therein.
+ Reviews graduate tuition and health award information from departments for completeness and accuracy related to EIB process to load data in UR Student.
+ Coordinates with Student Account Representatives for input of graduate tuition award data into EIB template, where required.
+ Ensures disbursements and adjustments of graduate awards for both changes in student registration and changes in department accounts during each academic period.
**Manage all inbound integrations that support charge assessment and scholarships and course fee discounts, payments, waivers**
+ Manages inbound integrations from auxiliary departments and the Eastman Community Music School for the purpose of assessing charges, disbursing scholarships and discounts in the student information system (UR Student). These include housing, dining, health insurance and other charges, scholarships and discounts as required.
+ Reviews submitted integrations for completeness and accuracy related to EIB process to load data and process adjustments in UR Student.
+ Ensures timely and accurate processing of integrations.
**Manage calculation and assessment of tuition and fees in UR Student**
+ Working closely with the Senior Financial Analyst and UR Student Support Team, develops and demonstrates expertise in the calculation of tuition and fees in UR Student.
+ Responsible for maintenance and updates of the lookup table for tuition and fee rates.
+ Working directly with the academic units, updates courses with course fees as required.
+ Creates, modifies, tests, and validates charge adjustment schedules as required.
+ Coordinates and manages population of student billing cohorts for each academic period.
+ Creates and modifies payment, charge, award and waiver items.
+ Tests and validates all changes to billing calculations for tuition and fees.
**Conduct analysis to identify potential charge assessment issues**
+ Conducts analysis to identify potential charge assessment issues due to cohort management, records management and integration errors.
+ Working with the Senior Financial Analyst, identifies and implements remediation efforts and measures to prevent recurrence, where possible.
+ Creates and files brainstorms with Workday intended to improve the student system product functionality.
**Participate in testing and validation of system releases and system issues**
+ Participates in testing and validation for any system releases for new functionality and resolution of system issues. This includes but is not limited to, bug fixes, weekly and biannual system releases.
+ Formulates and executes test scripts and performs detailed testing for moderate to complex use cases to ensure the system functions correctly.
+ Collaborates with technical, reporting and application resources to analyze and resolve moderate to complex production issues in a timely manner.
+ Attends daily triage meetings held by UR Student Support team and assists with review and testing of weekly release notes and “what’s new” items.
+ Assists with remediation of job failure holds as needed.
+ Provides input into possible solutions based on system knowledge and basic analytical skills.
Other duties as assigned.
**QUALIFICATIONS:**
+ High school diploma or equivalent required
+ Bachelor’s degree in related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred
+ 1-3 years of related experience required
+ Higher education experience in Finance and Workday Financials experience preferred
+ Experience working in a large organization with complex system integrations preferred
+ Or an equivalent combination of education and experience required
+ Strong analytical skills required
+ Ability to adapt to an object-oriented information system to create complex calculated fields required
+ Mastery in Microsoft excel required
+ Experience with other Microsoft products (Word, Outlook) and systems preferred
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
**How To Apply**
All applicants must apply online.
_EOE Minorities/Females/Protected Veterans/Disabled_
**Pay Range**
Pay Range: $58,800 - $82,300 Annually
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Location:** Central Administration
**Full/Part Time:** Full-Time
**Opening:** Full Time 40 hours Grade 054 Bursars Office-Finance
**Schedule:** 8 AM-5 PM
Source : University of Rochester