Animal Care Technician - Animal Welfare League of Arlington Virginia, Inc

• Provide appropriate quantity and quality of food and water to shelter animals daily; provide overall animal care including bathing and basic grooming
• Monitor animals and immediately report eating habits, health, behavior, or temperament issues to behavior staff and/or manager and director as appropriate
• Participate in stress and disease reduction efforts through purposeful and compassionate handling and placement of animals in shelter environment
• Give physical exams to incoming animals: check ears, check for fleas and ticks, and administer medications as necessary and according to intake procedures
• Medicate and feed animals in accordance with veterinary instructions
• Administer first aid to any injured animal as appropriate
• Update and maintain accurate animal records in the shelter computer database
• Perform euthanasia as necessary and dispose of remains

• Follow established disease control protocols to extensively clean, disinfect, and maintain shelter kennels, cages, and all animal and general areas daily as assigned and instructed
• Operate laundry machine and dishwasher and other equipment
• Restock cleaning, feeding and other supply areas as needed
• Maintain equipment in good working condition and report need for repair or replacement
• Assist in cleaning and maintenance of the entire facility and grounds, including but not limited to picking up and removing trash, mowing the lawn, shoveling snow, pulling weeds, mopping floors, cleaning kitchens and other common areas

• Cultivate positive customer relations through professional, courteous, and educational interactions while actively promoting our mission, services, programs, and events
• Provide prompt, courteous and excellent customer service to all internal and external customers at all times, including but not limited to adopters, staff, volunteers, board members, city and county officials, animal control officers, veterinarians, representatives of rescue organizations, people looking for lost pets or relinquishing owned pets, and the general public
• Assist customers with the pet adoption process by facilitating customer/animal interactions to ensure a safe and pleasant experience, accurately answering questions, and providing guidance
• Practice and encourage the humane treatment of animals
• Work cooperatively with all volunteers, recognizing the talent and commitment they bring to the organization
• Work collaboratively and cooperatively within the Animal Care Team, with shelter staff and volunteers

• Demonstrate knowledge of and adherence to AWLA policies, procedures and code of conduct
• Ensure a safe work environment, follow safety guidelines, and model safe work practices
• Take immediate action to address any safety concerns that could put a staff member, volunteer, customer, shelter animal or the organization at risk
• Practice and encourage the humane treatment of animals
• Follow direction of managers, directors, veterinary staff and CEO

• Available to work 2:00PM – 10:30PM weekends
• High school diploma or GED equivalent
• General knowledge of animal behavior and care
• Availability to complete training and receive certification in euthanasia within six (6) months of employment
• Ability to receive pre-exposure rabies vaccination upon employment
• Ability and skill to successfully work with various types of animals and reptiles in a safe, responsible manner
• Ability to set priorities, develop routines and manage large workloads
• Ability to maintain calm and composed in stressful, sensitive or emergency situations
• Ability to remain flexible in an ever-changing environment and follow protocols as instructed
• Commitment to positive reinforcement handling and training methods
• Readiness to assume multiple duties and tasks
• Ability to work independently as well as with others in a wide variety of circumstances and with a diverse group of individuals
• Ability to work comfortably with and around animals following established procedures and protocols
• Excellent customer service, listening, and decision-making skills
• Strong communications skills and an ability to communicate in a polite and professional manner
• Capacity to work well under pressure and in a very fast paced environment
• Computer literacy including database experience; shelter specific database experience helpful but not required
• Multilingual helpful but not required
• Ability to maintain discretion with confidential information
• Ability to pass NSOPW background clearance
• Have a passion for the mission and a deep commitment to the goals of the organization

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