Analytics Manager - Property Operations - ERP Operating Limited Partnership

Working for Equity Residential means being part of a community – employees and residents – striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we live and work together. That’s what our Be.Think.Play.Live. culture is all about.

As a member of the regional operations team consisting of the Senior Vice President, Vice President Property Management (VPPM), Regional Managers, and Facilities Managers/Directors, the Analytics Manager- Operations demonstrates a strong knowledge of Equity’s financial and operational policies, processes and reporting systems in order to advise the regional leadership team on the portfolio’s performance and assists in uncovering strategic opportunities. This position is responsible for all analysis and forecasting, financial review documentation for S-Ox requirements, and special projects for the apartment communities within a VPPM’s portfolio. The Analytics Manager- Operations will collaborate with the regional team to provide guidance on how to leverage the financial reporting tools and serves as the operational partner to the VPPM. They work closely with the Operations team to ensure compliance with the national reporting structure, while also using their local market expertise to address any specific local market reporting needs.   

WHO YOU ARE

• Analytical and Creative. You like thinking outside the box to come up with smart solutions to new challenges, and you embrace the opportunity to live in the gray. 
• A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others. You get to the point quickly and succinctly; can make complicated concepts and data clear to others. 
• An Exceptional Listener. Even under stressful situations you display a keen sense of what to say and when to say it. 
• Organized and Confident. You are flexible, composed, and able to prioritize multiple tasks and deadlines simultaneously while confidently interacting with individuals across all levels of the organization.
• Motivated. You invest extra energy to reach your goals.
• A Solution-Oriented Team Player. You are united with teammates and follow through on commitments.  
• Energetic and Positive. You are an outgoing, gregarious brand ambassador who motivates and excites others to elevate their performance.
• Trustworthy and Discerning. You consistently gather all necessary data and arrive at high quality decisions and recommendations with an eye on impact.   
• Comfortable Around Higher Management. You can present information clearly and concisely while building trust and rapport with executives. You understand executive language and thinking. 

WHAT YOU’LL DO  

• Serve as financial consultant to VPPM providing insight and ad hoc reporting to support decision making and strategic planning while communicating with Analytics Director
• Participate in monthly operational review meetings  by taking a leadership role to evaluate performance, implement new guidelines, and identify and support corrective actions. Document monthly operational review meeting to meet Sarbanes-Oxley compliance. 
• Collect and analyze operational data and market metrics for the assigned portfolio to help recognize market trends and business issues to make informed organizational decisions. Generates reporting around market performance issues such as occupancy, revenue and expenses, overtime, headcount changes, etc. .  
• Complete all annual property operating budgets and forecasting associated with assigned portfolio using actual performance results, previous budget figures, estimated revenue and expenses and other available information and leadership guidance.          
• Assist the regional property management team on new acquisitions and developments by preparing and reviewing operations proformas and completing the initial cold loads. Ensure a smooth transition for newly acquired communities during the acquisition and development process.
• Independently identify trends and shifts in behavior and present findings to the Regional Leadership and National POA team. Offer solutions to resolve business issues and assist in implementing new policies and procedures. Partner closely with the VPPM to research opportunities for properties to improve performance.
• Act as a liaison between the VPPMs and business partners by identifying resources, gathering information, and troubleshooting financial inquiries.
• Utilize the Company’s financial reporting systems such as MRI, Essbase, and BI to troubleshoot and resolve questions from business partners and field leadership regarding financials, metrics, and emerging trends. This may include, but not limited to, budget variances, reconciliation for corporate and property accounting and audit functions or any other request for information impacting quarterly reporting. 
• Represent the Company in a professional manner at all times. Consistently maintain a professional, courteous attitude when dealing with residents, coworkers and the general public. 
• Perform additional analysis, special projects and other duties as needed, including but not limited to Data Governance and Analytics. 

REQUIREMENTS 

• Bachelor’s degree required (in a related field such as Accounting or Finance preferred).
• Minimum of 2 years related experience required.
• Excellent written and verbal communication and presentation skills are essential.  
• Must be able to supervise, organize, prioritize workload and work on numerous projects/tasks at one time. 
• Proficient with on-line automated accounting systems, Excel, Essbase and Google. 
• Ideal candidates will demonstrate an intellectual curiosity, comfort working in ambiguity, and an ability to act as a strategic business partner, constantly seeking ways to impact performance and impact change in behavior with the support of the operations team.

Base salary: $95,000 - $120,000 /year in addition to base salary, a discretionary annual bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
 

REWARDS

We recognize everyone has different needs outside of work. That’s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique options to employees, like adoption benefits and paid time off for community service projects. To learn more, view our Total Wellbeing page here.