Analyst, Sr Business Systems II - BlueCross BlueShield of South Carolina

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Notes: 

Required Technologies & Experience:

• ServiceNow (SAM, HAM, Source to Pay, Contracts, SecOps, Change Management, APM). These are the Modules we are implementing in the next 9 months.
• Diagraming Experience (Examples: Visio)
• Value stream Mapping is a bonus
• Advanced MS Office skills (Word, Excel, Visio, and PowerPoint) for functional requirements gathering & modeling techniques.

Partially onsite - must come into the office once per week

Responsibilities:

• Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large, high-visibility project and support efforts. Provide guidance for less experienced staff to ensure they remain on target for meeting customer requirements.
• 25% Elicit and document user requirements to meet a business objective. Sets customer expectations on feasibility. Identify and validate requirements and organize the information into a logical document using business analysis models that are understood by the customer and Information Systems.
• 25% Act as the Subject Matter Expert for one or more lines of business on various projects. Mentor less experienced business systems analysts.
• 10% Ensure understanding of why the business solution was chosen and guide both technical and customer departments in the development of the systems.
• 10% Facilitate the transfer of knowledge about the "big picture" direction of the business units to others who support them. Provide guidance to less experienced team members so they can transfer this knowledge to technical departments. 
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities. 
• 10% Provide the business direction for system changes. 
• 10% Validate the business need for solutions to business problems and process improvements.

Required Skills and Abilities:

• Demonstrated expertise in the concepts of the supported business unit.
• Demonstrated knowledge of standard industry practices and procedures for the business unit.
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
• Able to act as a liaison between the business unit and I/S.
• Able to influence and negotiate solutions to business problems.
• Strong teamwork and interpersonal skills.
• Understands how IT affects an organization and is able to link it to business processes.
• Excellent analytical and conceptual skills.
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
• Has a conceptual understanding of project management techniques.

Required Software and Tools: Microsoft Office.

Required Education: Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Business Administration or other job related degree.

Required Work Experience: 8 years of IT business analysis experience.

This is the pay range that Magnit reasonably expects to pay someone for this position is $45.00/hour - $54.18/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!