Analyst Relations Manager, Customer Experience - Cisco Systems, Inc.

What You'll Do

The Analyst Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for Cisco’s CX business.

You will be responsible for engaging with Cisco business leaders and ensuring that we communicate a cohesive strategy and story to analysts who cover these areas of our business. You will be managing high ROI outreach programs focused on strategic engagement and developing long term relationships with the industry analyst community across the globe. You will act as a key strategic advisor to Cisco’s business, driving valuable insight, guidance and feedback back into the business to help inform strategy, business and marketing decisions. You will manage the accuracy of Cisco’s position in key analyst research reports.

Who You'll Work With

You will be part of Cisco’s Global Communications team and a key member of the Analyst Relations team, reporting into the Senior Director of the Corporate and International AR. You will work closely with key internal stakeholders to develop and deliver programs that positively influence Analyst perception and sentiment of Cisco. You will also develop deep and trusted relations with key Industry Analysts, bringing their insights on the market and on Cisco, back to business stakeholders.

Minimum Qualifications

8+ years in Analyst Relations

Impeccable executive presence and strong influencing skills

Strategic thinking and problem-solving skills

Comfortable developing and delivering presentations

Experience teaming to develop integrated communications plans

Ability to prioritize, multitask, and handle change in real time

Ability to move quickly - assess the situation, aggregate data, make a decision and move

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco