Analyst 2 - Business Solutions - eTeam Inc.

Business Operations Analyst - Analytical Development General Summary: As a Business Operations Analyst, you will be responsible for analyzing business data / processes, implementing changes, data entry for several systems / applications and other related duties that enhance the overall effectiveness of the department. You will play a vital role in supporting the information needs of department executives, collaborating with cross-functional teams, and delivering insights that drive business decisions.

Duties & Responsibilities:

• 1. Assist in conceptualizing and reshaping business processes, with a focus on PMT system update, other internal systems/applications update, and budgeting/forecasting support.
• 2. Analyze and assess various process areas / data to identify opportunities for improvement and efficiency.
• 3. Understand and analyze internal and external customer needs to ensure business processes align with their requirements.
• 4. Identify and analyze diverse data repositories to extract meaningful insights for decision-making.
• 5. Design and maintain executive-level reports within a repository of executive information, ensuring accuracy and accessibility.
• 6. Evaluate business area readiness for change and assist in implementing new processes, tracking progress, and measuring performance against targets.
• 7. Conduct in-depth data analysis to identify trends, opportunities, and risks related to financial performance and project execution.
• 8. Collaborate directly with key customers and partners to gather requirements, address concerns, and ensure effective communication and coordination.
• 9. Provide support in project management activities, ensuring timely completion and adherence to project goals.
• 10. Perform benchmark comparisons of business processes with external entities to inform best practices and continuous improvement.

Requirements:

• Work Experience: 1-3 years of relevant work experience in business operations, data analysis, or a related field.
• Education: University/bachelor's degree or Equivalent.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets effectively.
• Proficiency in using data visualization tools and creating informative dashboards for executive-level reporting.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Knowledge of data modeling and algorithms techniques is preferred.