AMS (Application Management System) Support Analyst - Automotive Industry from ALTA IT Services
Auburn Hills, MI 48321
About the Job
AMS (APPLICATION MANAGEMENT SYSTEM) SUPPORT ANALYST – Automotive Industry
Location: US-MI-Auburn Hills – 3 days a week onsite
ALTA IT Services has a 6-month contract to hire opening for an AMS (Application Management System) Support Analyst to join one of our leading integrator customers. The role will collaborate with a major automotive client in Detroit, and you'll be right at the heart of the action. This role requires working onsite three days a week in northern Detroit. Seeking experience in the automotive domain, preferably in the area of connected vehicle.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
HOURLY RATE: $55/HR range. W2, Benefits available.
For consideration, please contact Melissa McNally via mmcnally@altaits.com
Location: US-MI-Auburn Hills – 3 days a week onsite
ALTA IT Services has a 6-month contract to hire opening for an AMS (Application Management System) Support Analyst to join one of our leading integrator customers. The role will collaborate with a major automotive client in Detroit, and you'll be right at the heart of the action. This role requires working onsite three days a week in northern Detroit. Seeking experience in the automotive domain, preferably in the area of connected vehicle.
DUTIES AND RESPONSIBILITIES:
- Strong analytical ability to quickly understand the issues, debug and arrive at solutions.
- Excellent communication skills (verbal and written both)
- Hands on, Self-driven, Solution oriented and Customer focused.
- AMS (Application Management System) support experience
- Ability to query the system logs and debug issues.
- Understand System integration concepts and especially API specifications.
- Ability to create flow diagrams to create an operational view of the functionality.
- Good exposure to automotive domain, preferably in the area of connected vehicle
- Strong technical background demonstrating solid understanding of IT systems and ability to support them.
- Develop and maintain accurate technical and user documentation.
- Performing operational tasks like monitoring, analysis, reporting and prompt attention to issues
- Communications for any outages/incidents which affect the user community.
- Coordination with internal and external stakeholders for driving the issues towards the closure.
- Analyze incidents and come-up with improvement ideas to avoid incidents and reduce inflow.
- Perform system administration tasks e.g. certificate management, product version tracking and upgrade support, etc.
- Any programming background is a plus.
QUALIFICATIONS:
- Education and Years of Experience:
- 5+ years of experience
- Experience working in agile/scrum methodology.
- Collaborated with cross-functional teams to define, design and ship new features.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Location: Onsite Auburn Hills, MI
HOURLY RATE: $55/HR range. W2, Benefits available.
For consideration, please contact Melissa McNally via mmcnally@altaits.com
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