AMHS Steward - State of Alaska

 ATTENTION ALASKA RESIDENTS ONLY!

****NOW OFFERING A $5,000 HIRING BONUS AND MOVING ASSISTANCE****

 Are you ready to set sail on an extraordinary adventure? Join our crew as a Steward with the Alaska Marine Highway and become a vital part of an unforgettable journey through the pristine wilderness of the Last Frontier. If you have a passion for providing top-notch hospitality, an eye for detail, and a love for breathtaking scenery, then this job is for you! Our Stewards not only ensure passenger comfort and satisfaction but also have the opportunity to witness some of the most awe-inspiring landscapes on the planet. Come aboard and be a part of a team that turns every voyage into an extraordinary experience.

Information on the job posting is listed below. In order to be considered, applications must be submitted using the following link: Steward - Alaska Marine Highway (applicantstack.com)

WHAT YOU WILL BE DOING:
Stewards provide exceptional customer service and ensure the safety and comfort of our passengers while performing tasks in the galley, dining room, cafeteria, crew mess, staterooms, and public areas aboard the Alaska State ferries. Steward is an entry-level position with the Passenger Services department. The Passenger Services department is the cornerstone of outstanding onboard customer service. This department is responsible for services that include maintaining all vessel amenities, on-board storage and distribution of provisions and supplies, administering embarkation & disembarkation of passengers and vehicles, handling financial transactions and reporting, food and beverage service, medical assistance, stateroom sales and service, filing, and reporting of regulatory paperwork, and providing information services for both crew and passengers.

Under the supervision of the Chief Steward or designee, performs various housekeeping, cleaning, and/or galley duties aboard the Alaska Marine Highway System vessels.

EXAMPLES OF DUTIES: 

• Washes dishes, pots, and pans.
• Cleans and operates various galley equipment.
• Busses tables and waits on passengers in the cafeteria/dining room.
• Works with the traveling public. Responds to and assist with customer needs.
• Cleans and makes up staterooms, restrooms, and the vessel's public areas.
• Loads stores/assists in stock handling. Stows trash. Loads and unloads laundry bags.
• Other duties as assigned by the Chief Steward or designee.

Please note: Working onboard a ship is extremely rewarding and opens the door to career growth with AMHS. While working as a Steward, the position can be physically and mentally demanding. The nature of the work performed onboard the ships requires able-bodied personnel who can endure long hours and being away from shore for extended periods. Employees must be able to perform required duties with or without reasonable accommodation.
 
ROUTES AND CHANGE PORTS:
AMHS operates in two distinctive routes. The Southeast (SE) route serves the communities between Bellingham, WA, and Skagway, AK. The majority of AMHS vessels operate on this route. The other, more remote route is the Southwest (SW), which includes the communities between Cordova and the Aleutian Chain. The Change Ports (crew change locations) for each route are listed below;
 
 Southeast (SE): Ketchikan, Juneau
 Southwest (SW): Homer, Valdez
 
Please note: This position requires employees to report to designated change ports in Alaska for their work assignments. Employees are responsible for travel expenses between their physical residence and designated change port. 
 
SCHEDULE & ASSIGNMENTS
AMHS vessels operate in a 24/7 work environment with variable crewing schedules. Generally, periodic crew assignments are based on a 2 Weeks-On and  2 Weeks-Off rotation with some exceptions. New hires are dispatched as randomly assigned relief stewards until they are awarded a regularly assigned (bid) position. On vessels operating in the Southwest route, your assignment duration will depend on the length of the absence of the crew member you relieve. Once onboard, the daily schedule during each assignment may vary from 8 hours to 12 hours, depending on the route/vessel. The vessel supervisor sets a work schedule upon signing on to the vessel that may include split shifts. Crew members may be asked to fill in a higher-paying position after the crew change if a vacancy occurs (temporary upgrades). Crew lists are posted periodically by the AMHS dispatch office, which handles all crew scheduling-related matters. Please note: The Dispatch desk schedules work assignments based on the fluctuating operational needs and in accordance with the Collective Bargaining Agreements. Seniority plays a major role in how work is assigned. 
 
WORKING ONBOARD:
This is a fast-paced and dynamic work environment with a diverse workforce. Room & board are provided while on assignment - on select vessels. The crew stays in shared quarters, and meals are provided at the crew and/or officers' mess. On some vessels, the crew returns to home port each night before heading out the next day (Day Boats). Regardless of the various room and board situations, AMHS is a Drug and Alcohol-Free workplace and has a strictly enforced Drug & Alcohol Policy. Please note: All employees stationed onboard the vessels, regardless of their status, including new hires residing onboard through the housing assistance incentive, are subject to all DOT&PF and AMHS policies. There is no tolerance for Drug and Alcohol policy violations.
 
PAY SCALE:
AMHS offers competitive pay based on operating route and residency. See the table below for the starting pay range for new Steward (probationary) hires:
  

Please note: Whether the new hire qualifies for the resident rate is determined by the Department of Human Resources through the Cost of Living Differential (COLD) application. This is a post-hire application process that takes place after your official appointment. Passenger Services is not involved with this determination. Employees receiving housing assistance incentives do not qualify for the COLD benefits.
 
Overtime is paid at the rate of time and a half (x 1.5). The probationary period is approx. 1092 hours in the Southeast and 1,456 hours in the Southwest. Refer to the Career Path section below for information about upgrading to higher-paying positions.
 
HIRING INCENTIVES:
Selected candidates may qualify for the following hiring incentives depending on the crewing needs.

• Hiring Bonus: $5,000 (less payroll deductions)
• Housing Assistance: up to 3 months accommodation onboard the hotel ship in Ketchikan
• Relocation Assistance: a one way - single use ferry ticket to an approved change port within Alaska (must originate in Alaska)

* Hiring incentives are subject to change at any time. Additional conditions may apply. Details are provided if a Job Offer is made.

Visit https://amhs.applicantstack.com/x/detail/a243xx5lw5b4for details and online application.

Please note: all applications must be submitted through the application hyperlink above. 

To view the general description and example of duties for the position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs