Americas IFM Account Director - Jones Lang LaSalle Incorporated
New York, NY
About the Job
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Ideal candidate will be located in San Francisco or New York City
In office/onsite five days a week
What this job involves
The Account Director is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long-term relationship. The Account Directoranticipatesclient needs and delivers to outperform on the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The Account Director creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving, and in conjunction with theWork Dynamicsleadership team, understands the firm’s strategy and goals and can translate those into the business opportunities.
What is your day to day?
Delivery of Client Satisfaction
Establish the vision and strategy of the account plan ensuring there is alignment with the clientobjectivesandinterests
Drive the account plan to deliver high quality results which exceed the client’sexpectations
Become a reference for best-in-class service delivery that can beleveragedto expand Jones Lang LaSalle’sbusiness
Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across theplatform
Build and Manage High Performing Teams
Ensures the best qualified candidate is hired for all roles on theaccount
Thoroughly and critically assesses direct reports (and directs directs)
For every direct report, build actionable and measurable career development plans; direct report in consistent
conversationsregardingprogress
Advances the firm’s diversity and inclusion priorities by focusing on talent moves (i.e.hiring, rotation and promotion)
Provides point in time coaching to elevateperformance
Achieve Financial Results
Manages account financials to ensure plan is met or exceeded in both growth andprofitability
Retain all current business lines and expand the book of business with the client to extend beyond existing product lines orgeography
Mitigates risk for the organization by ensuring A/R ismaintainedbelow 60 dayspayable
Contributes to the Growth of the Company
Brings to the organization any leading practices and/or innovations developed on the account to thefirm
Identifiesopportunities both on account and within professional network to generateadditionalrevenue – engaging the right cross-functional resources towin
Become internal reference for best-in-class service delivery that can beleveragedto expandJLL’sbusiness
Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across theplatform
Required Experienceand technical skills
- Bachelor’s degree
- MBA or similar post-graduate studies
- 10-15 years of relevant work/industry experience
Advanced skills and knowledge in the following areas:
Client Focus
Results Driven
Natural Coach
Drives Growth
Solutions Oriented
Firm Knowledge
Estimated total compensation for this position:
150,240.00 – 187,800.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location:
On-site –Atlanta, GA, Chicago, IL, New York, NY, San Francisco, CA
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.