AM/Lunch Restaurant Manager - Hilton University of Florida Conference Center

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida.   Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication.   If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.Overview:

We are seeking a dynamic and experienced AM/Lunch Restaurant Manager to oversee our breakfast, lunch, and cafe operations. The ideal candidate will demonstrate exceptional leadership, operational expertise, and a passion for delivering an outstanding guest experience. As a key member of our Food & Beverage team, you will play a pivotal role in driving efficiency, team development, and maintaining high service standards.

 

Key Responsibilities:

1. Operations Management:

   • Oversee daily operations of breakfast, lunch, and cafe services, ensuring smooth execution and adherence to brand standards.

   • Monitor and maintain food and beverage quality, presentation, and timeliness.

   • Collaborate with kitchen staff to ensure menu consistency and quality control.

   • Manage inventory, ordering, and cost controls to achieve financial goals.

2. Guest Experience:

   • Uphold a welcoming and professional atmosphere for all guests.

   • Address guest concerns or complaints promptly and professionally.

   • Develop initiatives to enhance guest satisfaction and loyalty.

3. Team Leadership:

   • Supervise, train, and motivate the AM restaurant and cafe staff to deliver exceptional service.

   • Conduct performance evaluations and provide constructive feedback to team members.

   • Schedule staff effectively to ensure optimal coverage during peak periods.

4. Compliance and Safety:

   • Ensure compliance with health, safety, and sanitation standards.

   • Enforce policies and procedures aligned with Hilton and local regulations.

   • Conduct regular inspections to uphold cleanliness and operational standards.

5. Collaboration:

   • Work closely with the Food & Beverage Director and other department managers to align goals and strategies.

   • Participate in planning and executing special events and promotions.

 

Qualifications:

Qualifications:

• Minimum of 3 years of experience in food and beverage management, preferably in a hotel or upscale dining environment.

• Strong knowledge of breakfast and lunch operations, as well as cafe-style service.

• Proven ability to lead and inspire a diverse team.

• Exceptional organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficiency in point-of-sale (POS) systems and inventory management software.

• Availability to work early mornings, weekends, some evenings and holidays as needed.

Education:

• Bachelor’s degree in Hospitality Management or a related field is preferred, but equivalent experience will be considered.

Benefits:

• Competitive salary and bonus opportunities.

• Comprehensive health, dental, and vision insurance.

• Paid time off and holiday pay.

• Employee discounts at Hilton properties worldwide.

• Opportunities for career growth and professional development.

Join our team at the Hilton University of Florida Conference Center and help us create memorable dining experiences for our guests. Apply today to be part of a dynamic and rewarding work environment!