Alumni Program Lead - Newport Healthcare

Newport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us. While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages. Be part of a team that's dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love—and experience the rewards of making a difference in the lives of young people and their families each and every day.

Empowering Lives. Restoring Families.®

Responsibilities:

The Alumni Program Lead manages assigned regional alumni program, providing support for client’s post-discharge through reconnect events, support groups, communication timelines, and social media platforms. This position provides weekly on-site alumni groups in assigned region with active clients, and contributes to national media, experience, and morale efforts as assigned by regional APM and National Director of Experience.

Essential Duties:

• Lead and promote alumni program in assigned regions, contributing to department KPIs and annual goals.
• Maintain healthy alumni relationships through reconnect events, support groups, communication timelines, social platforms, and national alumni initiatives.
• Establish positive rapport with clients and alumni as main point of contact informing them of resources and welcoming them into the Alumni Program.
• Contribute to Newport's experience program, providing alumni survey support and acting as a liaison in service recovery efforts.
• Contribute to companywide marketing, media, and advocacy efforts using alumni resources to build positive brand awareness and directly impact admission conversion rates.
• Perform other duties as assigned.

Education and Experience Requirements:

• High school diploma or GED required.
• Two years (2) experience in a mental health setting preferred.
• Undergraduate degree preferred.

Newport Healthcare is an Equal Opportunity Employer.

Range for this position:

$18.00 - $25.00 / hour

Benefits include: 

Medical/Dental/Vision

Company Paid Life Insurance

Voluntary STD/LTD

Flexible Spending Accounts

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.  Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters