Akamai Systems Engineer - Strategic Platforms Infrastructure Operations - Artmac Soft LLC

Who we are

Artmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers.

Job Description:

Job Title : Akamai Systems Engineer Strategic Platforms Infrastructure Operations

Job Type : W2

Experience : 7-10 Years

Location : Plano, Texas

• Akamai CDN Configuration & Management:

  • Implement and manage Akamai CDN configurations for AT&T's customer-facing websites and applications.
  • Ensure high performance, availability, and security for web services.

• Collaboration with Stakeholders:

  • Work with internal stakeholders to design, test, and implement Akamai configuration changes in preproduction environments.
  • Ensure smooth and validated propagation of configurations to production environments.

• Technical Design & Recommendations:

  • Provide technical recommendations and collaborate with Akamai professional services to assess the impact of proposed changes.

• Maintenance & Optimization:

  • Perform regular maintenance on Akamai configurations and related systems to ensure optimal performance and reliability.
  • Apply advanced web acceleration and performance techniques to enhance the efficiency and speed of AT&T's web services.

• Tool Development & Support:

  • Develop and maintain tools that interface with various Akamai features, ensuring seamless integration and functionality across platforms.

• Incident Support & Troubleshooting:

  • Be available for off-hours support to handle critical Akamai-related incidents.
  • Troubleshoot and resolve customer-impacting incidents promptly to minimize disruptions.

• Rationalization & Efficiency Improvements:

  • Analyze existing technologies and processes to identify opportunities for rationalization and cost savings.
  • Recommend and implement process improvements for more efficient operations.

• Standard Process Development:

  • Develop standardized processes for managing, deploying, and scaling edge solutions across multiple environments and use cases.

• Evaluate Tools & Techniques:

  • Investigate and recommend advanced tools, techniques, and technologies for the deployment, management, and monitoring of edge products.

• Experience:

  • 3+ years of hands-on experience with Akamai CDN configuration and related features, including managing configurations across multiple domains using Java.
  • 5+ years of progressive experience in cloud engineering, site reliability engineering, DevOps, or system infrastructure.
  • Experience with large-scale Akamai security feature implementations.

• Technical Skills:

  • Strong background in scripting and coding with multiple languages and technologies (e.g., Java, Python, Bash, etc.).
  • Experience optimizing reliability and performance for large-scale web hosting environments.
  • Familiarity with monitoring and performance tools like Dynatrace, Prometheus/Grafana, ELK stack.

• Problem Solving & Analytical Skills:

  • Strong analytical abilities with a focus on data-driven decision-making for edge configuration improvements.
  • Proven experience in troubleshooting and resolving complex technical incidents in real-time.

• Communication & Collaboration:

  • Excellent written and verbal communication skills, with the ability to present complex technical information clearly to non-technical stakeholders and leadership.

• Willingness to Work Flexibly:

  • Willing to work flexible hours and provide on-call support when necessary.

• Experience with other CDNs such as Fastly, Cloudflare, Imperva, or CloudFront.
• Web architecture and development experience, particularly with HTML5, JavaScript frameworks, and CSS3.
• Linux Operating Systems experience.
• Experience in a technical leadership capacity (team lead, manager, etc.).

Qualification:

• Bachelor's Degree in Engineering - or a Science, Technology, or Math (STEM) discipline is required. A major in Electrical Engineering or Software Engineering is preferred.