Airport Lounge General Manager - Sodexo

Unit Description

Sodexo Live!'s Airport Lounge Segment has an exciting opening for a Food and Beverage Director / General manager for the private  Chase Sapphire Lounge by The Club at the San Diego International Airport in San Diego, CA.  We are seeking a top-notch Lounge General Manager. 

The lounges are dedicated spaces for elite passengers to relax and rejuvenate or order from the bar, which serves premium wine and spirits. We are seeking a dynamic, energetic, and experienced General Manager to be part of creating memorable dining experiences for our guests.  This manager will be responsible for ensuring excellent front of house guest services for our upscale club/lounge. 

The ideal candidate for this role will be a seasoned hospitality professional with a food and beverage management background within hotels, restaurants, or similar high-end venue.  A team consisting of Bartenders, Cooks, Food Attendants and Custodial Staff will report to the General Manager.  

Responsibilities include but are not limited to:

• • Food & Beverage:
    • Supply chain management/product ordering
    • Proactive menu design based on customer feedback and take-rates.
    • Local menu creativity/food product placement and display.

• • Staffing/Training:
    • Employee coaching and development.
    • Staffing management (coverage)/schedule planning.
    • Union Management

• • Other:
    • Proactive communication/escalation of operational issues and ability to problem-solve in partnership with Regional Manager.
    • Hospitality-centric ability to pivot and try new things in partnership with United based on industry trends.
    • Customer service delivery beyond product service and facility cleanliness- ability to create a friendly environment and appropriately engage with guests.
    • Proactive in identifying and communicating key local market needs/trends to support creation of a ‘Uniquely United and Distinctly Local” atmosphere.

 Check out more about Airline Lounge Hospitality!

BENEFITS:  Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.