Airline Flight Dispatcher - Apothecus Pharmaceutical Corp.
Ronkonkoma, NY 11779
About the Job
Flight Dispatch coordinator IN ISLIP, NY
Position Summary:
The Flight Dispatch Coordinator will assist with the day-to-day operations of a fast-paced and established full-service aircraft management and charter company. Individuals should be motivated and skilled in operations, client services, and sales with an understanding of the private aircraft industry.
SALARY: $50K - $75K+ (based on experience)
LOCATION: ISLIP, NY
HOURS: PRIMARILY M-F, BUT MUST BE FLEXIBLE FOR ALL HOURS
Job Responsibilities:
- Ensure all flights are organized and handled in a safe, efficient, and professional manner in accordance with the General Operations Manual, Operations Specifications, and company SOP Manual.
- Work with the flight crews assigned to company flights to ensure that safety, compliance, and customer service opportunities are met.
- Arrange ground transportation, catering, or other specific requests for passengers.
- Assist with aircraft handling with FBOs to include arrangements for fuel, catering, hangar, aircraft cleaning, after-hours services, or other services as needed including but not limited to airport slots, customs, and border overflight requests.
- Follow S.O.P.s when coordinating trips and scheduling flights
- Flight-follow trip movements and monitor for flight diversions/irregular operational concerns and effectively escalate to supervisory staff as necessary
- Occasionally provide price quotes to industry customers by phone, email, or online system.
- Providing exceptional customer service for internal and external customers
- Perform other duties as required.
Experience / Skills & Abilities:
- Bachelor’s Degree in Business and/or Aviation related background preferred
- The primary schedule will be M-F; however, the Flight Coordinator must have the flexibility to work in a 24/7/365 business to cover the needs of the operation and may be assigned to shifts that include days, nights, afternoons, weekends, and holidays
- Have an understanding of FAR’s 91/135, including but not limited to crew duty and rest requirements.
- Must possess effective communication, organization, presentation, and administrative skills.
- Provide a high level of professionalism and customer service and have the desire to succeed.
- Professional, well-spoken, and comfortable speaking on the phone to high-profile clients, team members, owners, vendors, and guests from all demographics.
- Work independently and as part of a team; self-motivating, outgoing, energetic, well-organized & personable.
- Computer skills to include experience with Microsoft Office Suite; knowledge of Jet Insight preferred.
- General knowledge of aviation, aircraft performance, geography, and travel logistics.
Source : Apothecus Pharmaceutical Corp.