AI Technical Business Analyst - HEARST BUSINESS PUBLISHING, INC

MOTOR Information Systems, an operating group of Hearst, is actively seeking a team of enthusiastic, creative, and driven technologists. People with a proven track record, who are willing to experiment with new ideas, invest time in them, fail-fast, and move on if they don't work out. We want team members who have shown a consistent interest in continuous learning, especially in Generative AI, who are aware of, and follow the latest and best generative AI technologies and trends, can learn by themselves, are self-motivated and value self-directed initiative with technology and AI exploration.

Summary
We are looking for a Technical Business Analyst who can work closely with our stakeholder and developers to understand their needs, translate them into clear and actionable requirements, and work with the team to construct prompting language that communicates those requirements to the LLMs. You will be responsible for designing, testing, and implementing AI solutions that meet the business objectives and user expectations. You will also provide support and guidance throughout the project lifecycle, ensuring quality and timely delivery.

Responsibilities
• Analyze and document business processes and problems and propose AI solutions that align with the client's vision and goals.
• Collaborate with developers, data scientists, and other stakeholders to define the scope, specifications, and architecture of AI solutions.
• Create and maintain project artifacts, such as user stories, use cases, wireframes, prototypes, test cases, and user manuals.
• Work with the AI team to identify domain-specific and organization-specific language and policies that may need to be communicated to the LLM(s) and capture that language in prompts.
• Review LLM prompts to identify areas of potential ambiguity that may adversely impact LLM results, and work with the team to address those issues.
• Perform user acceptance testing and quality assurance to ensure that the AI solutions meet the functional and non-functional requirements.
• Provide training and support to the end-users and troubleshoot any issues that arise.
• Communicate effectively and proactively with the clients and the project team, and report on the project status and progress.

Qualifications
• Bachelor's degree in Computer Science, Engineering, Mathematics, Business, or related field.
• At least 3 years of experience as a technical business analyst, preferably in AI or related domains.
• Strong knowledge of AI concepts, techniques, and tools, such as machine learning, natural language processing, computer vision, etc.
• Proficient in data analysis, modeling, and visualization, using tools such as SQL, Python, R, Tableau, etc.
• Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Certification in AI, business analysis, or project management is a plus.
• Experience as a teacher or a front-line manager is a plus.
• Data Experience in the Automotive or an adjacent field is a plus.

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