AHD Patient Services Coordinator - Alameda Health System

SUMMARY: The AHD Patient Services Coordinator, under the direction of the Nurse Manager, coordinates and assures completion of all non-nursing activities within the Subacute unit. Facilitates interdepartmental communication during the admission process.Performs other related duties as required.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification, however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

1. Responsible for communication on unit, but does not take physician's orders. Initiates calls to other departments regarding patient activity and needs.Keeps nurses and interdisciplinary staff up to date with STAT orders or changes in previous orders.Keeps intra-interdepartmental communication records accurate and current.

2. Checks floor supplies and reorders from storeroom when necessary.Puts supplies away as received on unit.

3. Conducts audits on patient records and patient care plan, checking for completion of all required and updated information.Records absent findings, notifies staff and Nurse Manager.

4. Assembles patient charts, labeling and stamping each document. Keeps all charts current, adding new forms/pages as necessary.

5. Completes census report as changes occur.Keeps Subacute census book current and complete with all patient statistics as indicated.

6. Compiles and completes utilization report.Prepares document for Utilization Review Committee and other committees as assigned.

7. Keeps station neat and orderly.Replenishes forms in drawers/supplies as needed.

8. Arranges for transport of patients to other departments, escorting patients/supplies when volunteer or other staff is not available.

9. Faxes documentation to physicians for authorization signature and keeps medical record current.

10. Assists with ordering diagnostic test, as requested.Posts results in chart when received.

11. Notifies housekeeping when needed to clean rooms of discharged patients.

MINIMUM QUALIFICATIONS:

Education: High School diploma or equivalent.

Minimum Experience: One year clerical experience in a physician's office or general hospital.