Agile Master - PMO - Varite, Inc
Greenville, SC 29607
About the Job
Qualifications:
Position Summary: Supplier that provides software development roles to the region (Spartanburg, Ohio, New Jersey). They are a customer service team in some of the activities for software development. This person needs to be familiar with software development and Agile practices. They are the quality check. This person is a representative and are listening in on the engagements to identify problems early or provide coaching or provide best practices for software development teams. They are services the feature team leads within client with the roles we have provided. They are looking to make sure they have no road blocks for systems or hardware issues. If person identifies coaching requirements they provide this.
Anything from web development (front end to back end) to cloud technologies. They don't need to know the software but need to have been feature team lead, scrum master or technical business analyst in the past to qualify for this role. They must be very familiar with working with software development teams. The more software they know the better but it's not software specific. This person is the knows how software development teams work and the basic flow of information and have the high level understanding. This person will dig down to root cause and help problem solve. The person understands at a high enough level where they can support. The personality is very important as you have to be able to be in the middle between supplier and regional customers that are consuming the supplier service. This person has to be level headed. You are also communicating with resources from Brazil.
Must have: Must have previous experience as Feature team lead, scrum master or technical business analyst. Must have experience working with software team experience. Must have Agile practice experience and worked in Agile environment. Jira and Confluence experience would be required. Someone who understands customer service.
Nice to have: If they have supplier steering experience that would be a plus. Any type of customer service experience is helpful. Portuguese language skills would be wonderful but not required.
Onsite working required 2 days a week onsite but subject to change (must be local or willing to relocate)
Travel: 1-2 trips per year at most to either New Jersey or Ohio (not longer than a week at time)
Interview process: 3 round interview process (virtual, then two onsite interviews)
I. Position Purpose/Scope: What are the key objectives of the position?
II. Position Responsibilities/Accountabilities: List the major duties/accountabilities to achieve the positions key objectives.
III. Position Competencies:
A) Education:
Position Summary: Supplier that provides software development roles to the region (Spartanburg, Ohio, New Jersey). They are a customer service team in some of the activities for software development. This person needs to be familiar with software development and Agile practices. They are the quality check. This person is a representative and are listening in on the engagements to identify problems early or provide coaching or provide best practices for software development teams. They are services the feature team leads within client with the roles we have provided. They are looking to make sure they have no road blocks for systems or hardware issues. If person identifies coaching requirements they provide this.
Anything from web development (front end to back end) to cloud technologies. They don't need to know the software but need to have been feature team lead, scrum master or technical business analyst in the past to qualify for this role. They must be very familiar with working with software development teams. The more software they know the better but it's not software specific. This person is the knows how software development teams work and the basic flow of information and have the high level understanding. This person will dig down to root cause and help problem solve. The person understands at a high enough level where they can support. The personality is very important as you have to be able to be in the middle between supplier and regional customers that are consuming the supplier service. This person has to be level headed. You are also communicating with resources from Brazil.
Must have: Must have previous experience as Feature team lead, scrum master or technical business analyst. Must have experience working with software team experience. Must have Agile practice experience and worked in Agile environment. Jira and Confluence experience would be required. Someone who understands customer service.
Nice to have: If they have supplier steering experience that would be a plus. Any type of customer service experience is helpful. Portuguese language skills would be wonderful but not required.
Onsite working required 2 days a week onsite but subject to change (must be local or willing to relocate)
Travel: 1-2 trips per year at most to either New Jersey or Ohio (not longer than a week at time)
Interview process: 3 round interview process (virtual, then two onsite interviews)
I. Position Purpose/Scope: What are the key objectives of the position?
- Applies the agreed core elements of the Agile working model within the Feature Team towards the Feature Teams and the Product Owner.
- Facilitates the delivery and support of the development portion of projects/programs within specified functional area(s).
- Coordinates and takes the lead role for the technical/functional development and support of IT applications in his/her area of responsibility.
- Coordinates all development aspects including reports, interfaces, conversion programs, database design and creation, enhancements and may also include SAP Portal development, ABAP, SAP UI5/Fiori, and JAVA web-dynpro.
- Provides accurate estimates based on design documents, including data mapping, and interface models. Oversees the agreed core elements for the Project Management Office (PMO) within Material Management, Outbound Logistics and Launch Process areas.
II. Position Responsibilities/Accountabilities: List the major duties/accountabilities to achieve the positions key objectives.
- Ensures adherence to the core elements of the agreed agile working model (e.g. Sprint reviews, Retrospectives) including organization, moderation and follow-up of Agile events.
- Coaches and supports feature teams regarding organization, effective working methods, moderation, methods and ensures the cooperation within the feature team.
- Eliminates impediments for feature teams, including management of an impediment backlog, if necessary.
- Supports the product owner in ensuring an effective distribution of backlog items across the teams (avoiding risks, ensuring knowledge transfer).
- Visualizes the performance of the teams with appropriate metrics and continuous improvement of collaboration to promote team efficiency.
- Identifies deficits (e.g. local optimization) and improvement requirements.
- Protects the feature team from unauthorized interruptions during a sprint.
- Oversees the flow of information between the product owner and the feature teams.
- Provides project management support for product line projects, as well as ensuring client standards during all phases of the project.
- Monitors all elements of the projects (time, costs, quality, risks).
- Ensures IT project management Agile guidelines are being followed in the project.
- Ensures IT project documentation follows current client standards.
- Ensures IT project sites are kept up to date on status, with written documentation of defects and open issues.
- Ensures Jira and Confluence sites are up to date.
- Collaborates closely with the business to understand business requirements.
- Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of IT solutions.
- Provides support for difficult and complex system environments.
- Provides support, assistance, and training to users.
- Drives small to medium sized projects with planning, development and implementation of system solutions.
- Coordinates activities for multiple projects simultaneously.
- Utilizes ITPM Agile methodology effectively in performing all tasks.
- Meets with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
- Ensures compatibility and interoperability of in-house computing systems.
- Reviews and analyzes the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Creates systems models, specifications, diagrams and charts to provide direction to application developers.
- Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
- Conducts research on software products to justify recommendations and to support purchasing efforts.
- Performs other duties as assigned by Operations Supervisor.
III. Position Competencies:
A) Education:
- Bachelor's Degree in Information Technology or Computer Science or the equivalent of 4 years of professional experience in IT application development and support.
- 3+ years experience in a variety of Agile methodologies with competency for the specification and the adherence to the obligatory elements of the agreed agile working models.
- 3+ years experience in planning, analysis, design, testing, implementation, documenting and training of IT applications.
- 3+ years experience in project management (small-to-medium size).
- 3+ years experience working in a customer service orientated environment.
- 3+ years experience working in a team-oriented, collaborative environment.
- PMO certification
Source : Varite, Inc