Agency Experience & Office Manager (Denver) at Motive

Motive is a dynamic agency and creative collective operating at the speed of culture. We’re a collective of deep thinkers, creative makers, cultural connoisseurs, and executional aces. We create meaningful engagements between brands and their audiences, cultivating relationships that drive tangible results for our clients. And we do it with sharp strategy and powerful creative executed across all the media and touch-points key to our targets’ lives.

As pioneers in the area of content, digital engagement, and innovative experiential programs, and award winners for work in TV, event, digital and social, Motive has created a culture where every individual is given an opportunity to stretch and flex their creative and executional muscles daily. We are a team of hard-working, fast-moving, energetic, passionate, driven, straight-talking creative thinkers. We like being challenged and we love the collaboration necessary to overcome the challenges and succeed.

If this sounds like a place you would thrive, let’s see if we can make something happen.

AGENCY EXPERIENCE & OFFICE MANAGER

As the agency experience & office manager, you are responsible for the day-to-day operations and employee experience of our Denver, CO headquarters. Your purview will include curation of a welcoming and culture-forward environment, maintenance of a clean, well-stocked and functioning space, and strategic employee engagement initiatives. Additionally, you will support the executive team with administrative tasks as needed, and support the broader leadership team with preparation for meetings, events, and client engagements. This role is an incredible opportunity for someone who thrives in an environment where they can truly own their work stream and apply their creative thinking towards how we operate as a community.

General Duties –

Ensure all aspects of the Denver office run smoothly.

1. Proactively manage our office space with a service mindset to ensure we meet and exceed our internal and external clients’ expectations.
2. With appropriate and reasonable flexibility, maintain a front office presence for Motive from 9:00 am through 5:00 pm, Monday - Friday.
3. Serve as the face of the organization within the office, greeting all guests - employees, clients, partners and associates - and assisting them with their needs.
4. Curate a welcoming and on-brand experience within our space for all guests, including music, lighting, space staging and management, and decor.
5. Manage inbound and outbound shipments, alongside mail distribution as needed.
6. Order, stock and maintain office supplies and amenities, inclusive of approved beverages and snacks.
7. Manage and complete timely vendor invoice submissions.
8. Manage necessary visitor logs and guest lists.
9. Manage relationships with building management.
10. Spot issues and lead the repair or resolution of matters to maintain all office areas to a high standard.

Support the agency team.

1. With appropriate and reasonable flexibility, assist with earlier than 9:00 am and later than 5:00 pm client functions hosted by the office.
2. Perform internal client service functions by answering employee requests and questions.
3. Support with events, catering, and administrative needs.
4. Support client and key internal meetings through:
1. Room reservations
2. Space staging
3. Catering orders
4. Refreshment and snack prep
5. Be available for questions and support as needed

Lead internal engagement strategy and local employee-centered marketing initiatives.

1. Lead the creation of internal events from ideation to implementation.
2. Manage and lead production of all Denver internal events, and support Motive's other office locations with ideas and remote production assistance.
3. Deliver proactive thinking around how to maximize engagement and connectivity within the office environment.
4. Manage budget for all events and in-office engagements.
5. Serve as host onsite at internal events, ensuring all attendees are greeted, welcomed and accommodated throughout the experience.

Provide administrative and executive support.

1. Assist Motive's executive leadership with administrative needs including travel, expense reports, company credit card reconciles, building maintenance, and security.
2. Assist Motive HR and Culture leaders with initiatives as needed.
3. Conduct quarterly audits of the office budget and expenses.
4. Work with HR to maintain federal and state compliance information and recommended best practices; reviews policies and practices to maintain compliance.

Candidate Requirements:

• A minimum of 3 years of office management or front desk experience.
• Experience with administrative tasks such as booking travel and accommodations, reservation and meeting support, credit card reconciliation, etc.
• Excellent communication skills; both written and verbal.
• Natural organizational ability and proven track record of optimizing space and process.
• An excellent reputation for managing up.
• A positive, upbeat attitude! We love what we do, and we love the people we work with - we want to build our team with like-minded folks.

Motive is anequal opportunity employer! We believe that a diverse team makes us stronger and smarter.

Motive recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. The starting salary for this position is between $60k and $75k annually, based on experience. We offer an inspiring working environment and great benefits, including low-cost health, dental, and vision plans; flexible paid time off, 401k with annual match, an employee stock ownership program, and more.

Motive has a clear vision: to be a creative leader where a diverse mix of talented people want to come, stay, and do their best work. We know our company succeeds only through the hard work and dedication of our passionate and creative employees.