Aftermarket Parts Store Manager- Temecula, CA - Polaris Industries

Store Manager









The primary purpose of this position is to manage a 4 Wheel Parts Performance Centers retail location (including Service Department) and maximize all financial opportunities. Frequent independent judgments are essential. 4 Wheel Parts also requires that all employees perform all tasks in a safe manner consistent with Company policies.









Key Responsibilities

+ Provides customer service;

+ Responsible for Company signing Compliance standards (including Service Department);

+ Reacts with urgency to changing sales opportunities;

+ Ensures implementation of monthly display packets;

+ Communicates current market trends to employees;

+ Communicates the competitor’s activities in the specific market area to Regional Manager;

+ Ensures compliance with the standards for fixture usage and maintenance;

+ Ensures compliance to the stockroom (warehouse) standards;

+ Responsible for Service Department Compliance standards (Eye Protection);

+ Ensures compliance with the Company dress code policy (including Service Department);

+ Participates in mandatory training programs;

+ Ensures employee participation in mandatory training programs (including Service Department);

+ Interviews and hires; explains employee benefits; conducts employee performance appraisals, processes terminations;

+ Sells merchandise to Customers, teaches/ demonstrates selling skills;

+ Takes appropriate action on cashier proficiency and related reports;

+ Ensures compliance with labor agreements, when applicable;

+ Ensures compliance to quality ordering functions;

+ Follows up on overstock/under stock conditions to ens ure ordering system integrity;

+ Follows Company policies for freight receiving and freight stocking standards;

+ Maintains an awareness of daily/weekly sales and takes appropriate action ;

+ Ensures the condition of the facilities are being maintained (including Service Department);

+ Reviews, analyzes and takes appropriate action on all financial reports;

+ Ensures the Company assets are protected;

+ Ensures control of expenses;

+ Reviews Profit and Loss results with Regional Manager;

+ Responds to verbal and written Customer comments/complaints/requests;

+ Ensures daily and weekly time and attendance functions are completed;

+ Ensures appropriate action is taken on all maintenance/repair needs (including Service Department);

+ Prepares store for physical inventory;

+ Complies with defective merchandise handling procedures are followed;

+ Follows Company policy for freight shipping; 

+ Additional Management functions as assigned;













Supervisory Responsibilities









This position directly supervises subordinate supervisory personnel (Assistant Manager) and non-supervisory personnel and carries out supervisory responsibilities in accordance with 4 Wheel Parts policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, disciplining employees, appraising employee performance, resolving complaints, terminations.









Minimum Requirements  

+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals;

+ Ability to write routine reports and correspondence; 

+ Ability to speak effectively to both employees and Customers;

+ Ability to read, write and speak English fluently;

+ Ability to calculate figures and amounts such as discounts, commissions, percentages and interest;

+ Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form;

+ Ability to deal with problems involving several concrete variables in standardized situations;

+ Commitment to providing Customer service that makes our Customers want to shop with us again;

+ Ability and willingness to move with purpose and a strong sense of urgency;

+ Ability to work weekends on a regular basis;

+ Ability to preserve confidentiality of information;

+ Accuracy and attention to detail;

+ Ability to organize and prioritize a variety of tasks/projects;

+ Familiarity with industry/technical terms and processes;

+ Ability to work within set time frames and fixed deadlines;











Physical Demands

+ Walk up to 5 hours without a break; up to 12 hours a day

+ Talk and hear

+ Use hands to finger, handle and/or feel objects, tools or controls

+ Lift up to 50 pounds up to 3 feet and carry for a distance of 500 feet

+ Push up to 25 pounds for a distance of 3 feet

+ Pull up to 25 pounds for a distance of 3 feet











Frequently required to do the following activities:

+ Dynamically stand up to 5 hours without a break; up to 12 hours a day

+ Reach up and out with hands and arms

+ Lift up to 50 pounds up to 4 feet and carry for a distance of 500 feet

+ Operate machinery 






Occasionally required to do the following activities:

+ Sit up to 2 hours without a break; up to 8 hours a day

+ Climb stairs and/or ladders

+ Balance

+ Twist upper torso

+ Stoop, kneel, crouch, and/or crawl

+ Lift up to 100 pounds up to 3 feet and carry for a distance of 3 feet











Rarely required to do the following activities:

+ Lift up to more than 100 pounds up to 3 feet and carry for a distance of 3 feet