Affordable Housing Regional Property Manager - MMS Group

For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management, and GoldOller Real Estate Investments) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence.

If you are interested in joining a growing team of dedicated professionals in our high-tech environment, then we invite you to learn more about MMS career opportunities. We offer competitive salaries and benefits and afford our employees the ability for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge.

We are seeking an experienced affordable housing Regional Property Manager for our corporate office. Under the direction of the EVP of Operations, the Regional Property Manager will be responsible for overseeing the operation of a portfolio of properties through subordinate personnel and monitoring fiscal and occupancy status for properties through regular reports. The Regional Property Manager is responsible for direct budget preparation, monitoring budgets, preparing reports of activities and fiscal status, monitoring operating practices and procedures and recommending changes to promote efficiency, participating in pre-employment interviews, supervising, evaluating performance, and training site personnel.

Duties and Responsibilities

• Monitor collections, collection loss, vacancy reports, court filings, etc. through computer-generated and manual reporting systems, conversations, and meetings
• Review and take appropriate action on resident transfer requests.
• Provide assistance and direction in the development of the annual budget
• Monitor the budget through monthly reports and provide input regarding the status of the budget as needed.
• Ensure that resident lease terminations and grievance hearings are properly processed
• Monitor lease enforcement by providing information and assistance as needed
• Meet with residents, resident organizations, and external agencies to receive input regarding the operation of housing programs, assess needs, and address concerns
• Oversee the development and implementation of marketing plans and strategies in order to promote high levels of occupancy
• Ensure that residents receive available services by cooperating with service providers to deliver services to residents
• Oversee schedule for emergency on-call responsibility and follow-up on emergencies to ensure proper handling
• Assist subordinates in handling difficult or complex problems with residents by offering alternatives and working directly with residents as needed
• Preparation and submission of the monthly report detailing the prior month’s occupancy and fiscal performance
• Participate in pre-employment interviews and make hiring recommendations as needed. Although the Regional Manager would typically only interview the PM, there may be times when interviews of other site personnel is warrant
• Interpret and apply Management personnel policies, departmental policies, and other relevant policies and procedures
• Monitor the performance of subordinates through periodic inspections of properties and information reports
• Review and approve time and leave reports for assigned staff and approve leave requests
• Conduct or coordinate training programs for all new employees and periodic training for other employees
• Coordinate staffing to assure that all properties are adequately staffed.
• Prepare and review performance appraisals and discuss them with subordinates as appropriate
• Counsel employees regarding job performance and document in accordance with established procedures.
• Recommend disciplinary action as needed
• Conduct periodic staff meetings
• Monitor and analyze the effectiveness of policies and procedures and prepare revisions and recommend changes as needed

Qualifications for this position

• Bachelor's degree in management, business administration, social science area, or closely related field.
• Minimum of five years experience in property management (preferably, some in public housing) and experience involving public contact preferred.
• Certifications related to the position (COS, EIV, LIHTC, etc.).
• Neat, clean, and appropriate appearance.
• Valid Driving License and automobile insurance.
• Must provide an automobile for local job-related travel and pick-up.

Equal Opportunity Employer