Affiliate Support Specialist - Habitat for Humanity of Greenville County

SUMMARY:

This role will provide administrative support to the President & CEO and other departments as assigned by President & CEO to ensure smooth operation of the Habitat for Humanity of Greenville County Administrative Office.

The ability to interact with staff (at all levels), volunteers, donors and external entities in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision-making ability and attention to detail are equally important.

ESSENTIAL DUTIES:

Perform all functions as follows:

Administrative

• Responsible for heavy calendar management using Microsoft Outlook to coordinate a variety of complex executive meetings. This will require interaction with both internal and external constituents, including staff and board
• Assist the President and other executive staff members in preparation, dissemination and management of communications and reports. This will require excellent editing and proofreading skills.
• Prepare agendas, materials, follow up items and make arrangements for committee, board, and other organization meeti
• Perform duties of receptionist for the Administrative Offices which includes greeting and announcing guests, answering and routing phone calls to the appropriate person/department and signing for incoming packages and notifying appropriate staff that package has arrived.
• Responsible for monitoring and tracking inventory for office supplies, postage/ink, copier, kitchen/bathroom products and purchasing products in a timely manner.
• Management of internal office maintenance requests.

Development

• Provide administrative support to the Development department as outlined below.
• Provide support to the day-to-day management of the donor database which includes data entry, donation coding, fulfilment of requests for information, and timely administration of donor acknowledgement letters.
• Provide support to COM (Collaborative Operating Model), manage direct marketing program that is in collaboration with Habitat International (mail lists/reports)

Family Services

• Provide administrative support to the Family Services department as outlined below.

• Screen pre-qualification forms.
• Track pre-qualification, eligibility and program application information
• Answer phone calls and emails regarding program information and provide appropriate referrals to other community agencies as needed.
• Ensure complete case files, including verification and eligibility documentation
• Communicate with memos, letters and phone calls to applicants to communicate program requirements and benefits, and to encourage applicants to make progress toward homeownership

SKILLS AND QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• HS Diploma or equivalent required; Bachelor's Degree preferred.
• Two years related experience and/or training; or equivalent combination of education and experience.
• Experience with database management a plus but not required. Knowledge of Adobe Creative Suite also a plus but not required.
• Advanced working knowledge of Microsoft Office applications, including Outlook, Word, Excel and Power Point, as well as social media applications.
• Willingness to seek out, learn, and adopt new technology solutions within the organization.
• Must demonstrate strong interpersonal, speaking and writing skills.
• Must be able to effectively communicate information and work with a diverse group of individuals.
• Must have the physical ability to lift and move supplies weighing up to 25 pounds

Habitat for Humanity is an equal opportunity employer. We are dedicated to building a workforce that reflects the diversity of our community in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, marital status, national origin, or disability.

All offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.