Adventure Activities Assistant Manager - Go Ape USA
Indianapolis, IN 46254
About the Job
Join Our Thrilling Team as an Adventure Activities Assistant Manager!
Are you ready to dive into a world of excitement and adventure? Go Ape, the ultimate destination for thrilling outdoor escapades, is on the lookout for a passionate and dedicated individual to join us as an Adventure Activities Assistant Manager at our Eagle Creek location!
Your Mission
As our Adventure Activities Assistant Manager, you’ll play a pivotal role in ensuring our guests experience unforgettable moments while upholding the highest safety standards. You'll be supporting the site manager in running day-to-day operations, maintaining our commitment to exceptional customer service, staff support, and course safety.
Key Responsibilities
- Elevated Guest Experience: Ensure every guest encounters exceptional service, from warm welcomes to providing detailed information about our exhilarating Go Ape courses, creating a truly WOW experience.
- Safety First: Uphold safety as the number one priority by guaranteeing staff adherence to risk assessment and method statement processes, monitoring sessions, and maintaining health and safety standards.
- Team Support: Aid in staff recruitment, training, and development, fostering a positive work environment while ensuring effective communication among the site team.
- Operational Excellence: Assist in overseeing the functionality of the course by conducting tree and safety inspections, maintaining documentation, managing site cleanliness, and supporting financial tasks and merchandise sales.
- Promoting Brand Excellence: Act as a brand ambassador by contributing to marketing initiatives, promoting brand awareness, participating in off-site events, and conducting local market research.
Requirements
- Basic computer skills (Microsoft Excel, Word, Outlook, etc.)
- Previous experience in a supervisory support role
Preferred Experience
- Minimum one year of experience in amusement or recreation operations
- Familiarity with more advanced software (SharePoint, etc.)
Additional Qualifications
- Must be at least 18 years old
- Ability to meet guest participation requirements
- Ability to work flexible hours, including weekends and holidays, as required.
- Willing to fulfill all roles at the job site as necessary, which includes occasionally lifting 50 pounds, working at extreme heights, and exposure to varying weather conditions.
- Ability to obtain First Aid and CPR certification within 30 days of hire and complete Go Ape Rescue Training
Ready to Embark on an Adventure?
If you're passionate about adventure, committed to safety, and eager to be part of a team that delivers exceptional experiences, apply now to become our Adventure Activities Assistant Manager! Come join us and be part of an exhilarating journey with Go Ape!
What is Go Ape?
Living life adventurously isn’t just a hashtag we use; it’s what we do. Go Ape is an outdoor adventure center with self-guided treetop adventure courses where guests explore the forest canopy, tackling suspended obstacles, navigating challenge elements and riding epic zip lines.
What’s it like working at Go Ape?
If you love adventure and want to work for a leader in the outdoor recreation industry, you’ll love Go Ape. Go Ape is more than just a unique job, we offer challenging and rewarding careers. We are a mission-driven organization, striving to inspire everyone to live life adventurously while giving back to the local communities we call home. Our diverse squad shares a passion for the environment, adventure and doing good. Go Ape is proud of our innovative, and highly collaborative culture, where everyone has the opportunity to contribute and be heard at all levels within the organization.
Pay Rate: Commensurate with experience
Pay Type: Hourly
Schedule: Varies with operating hours
Status: Full-Time Seasonal (Feb - Dec)
Go Ape offers its team a connected, challenging, and rewarding career. Our team is made up of highly diverse, yet like-minded individuals that share an adventurous spirit. Additionally, Go Ape nurtures collaboration and in turn, innovation. Our key goal is to maintain a workplace where everyone is passionate, feels valued, and is heard. To learn more, check out https://www.goape.com/jobs/.