Advanced Analytics Lead - First American Financial Corporation
Santa Ana, CA
About the Job
Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
What We Do ** Remote Work Welcome** Be part of a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. We are looking for the best technology experts that will envision, design, build, and deliver innovative solutions that provide exceptional experiences and lasting value to our customers. As an Advanced Analytics Lead at First American, you will help shape the future of the experiences we build for our escrow officers, underwriters, title agents, and agency partners. You will apply your leadership, project management, analytical, and technical skills, creativity, and product intuition to one of the largest title insurance data sets in the world. You will work directly in partnership with product managers and engineering leaders to empower them with data-driven insights and AI solutions as well as corporate reporting functions to ensure the business divisions have the data needed to manage their business better. You will dig into the data to uncover new insights, identify AI opportunities and actions for product improvements and new product development, determine product metrics with goals, design AI experiments, and promote customer experience, engagement, and growth of First American Document Management Services (DMS) products. As the Advanced Analytics Lead, you will establish the data analytics and AI roadmaps for the product team and implement projects in data analytics, data science, AI (e.g., machine learning and Generative AI), and product insights. You will influence product strategy and investment decisions with data, focus on impact, and act as the data and AI lead for a high-performing product team.
What You’ll Do
Data and AI thought leadership: You will use data to understand the product and business ecosystem, quantify new opportunities through data and AI techniques, identify upcoming challenges, and shape product development to bring value to users, business divisions, and First American. You will help develop data and AI strategy and support leadership in prioritizing what to build and setting goals for execution.
Product Analytics: You will guide product teams using AI, data and insights. You will focus on developing hypotheses and employ a diverse toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical and/or AI approaches to test them. Additionally, you will work with corporate reporting teams to ensure business division reports are maintained and enhanced as the suite of products are rolled out.
Communication and Influence: You will not simply present data but tell data-driven stories. You will convince and influence leaders using clear insights and recommendations. You will build credibility through structure and clarity and be a trusted strategic partner.
What You’ll Bring:
Drive analytics projects end-to-end in partnership with Product, Design, Product Marketing, Engineering, and cross-functional business division teams to inform, influence, support, and execute product strategy and investment decisions.
Develop and execute data science and AI vision, strategy, roadmap and solutions to identify opportunities for product improvements, new product features, improve and forecast growth, and improve product use and customer experience.
Design metrics and KPI definitions with goals for different product areas, report and communicate insights around product success to partners and the senior management team.
Oversee the design, development, and implementation of advanced analytics and AI models and algorithms to extract valuable insights from large and complex datasets. Solve a wide array of challenging problems using different analytical and statistical approaches.
Lead data exploration, hypothesis testing, and statistical analysis to identify trends, patterns, and correlations for business optimization.
Find opportunities and launch AI initiatives such as Generative AI, to automate processes and solve unarticulated business problems.
Serve as a thought partner for product managers, engineering managers, and leadership in influencing the product insights roadmap and strategy by identifying opportunities through deep-dive analyses and/or modeling.
Partner closely with internal data engineering teams to improve data assets, quality, metrics and insights and proactively identify opportunity areas for deep dive investigations and future program development. Analyze and validate data to ensure high data quality and reliable insights.
Contribute towards advancing the Data Analytics, Data Science and AI discipline, including but not limited to driving data best practices (e.g. analysis, goaling, experimentation), improving analytical processes, scaling AI knowledge and tools, and mentoring team members.
Ideally you will also have experience with:
10+ years of experience working with data, including data mining, statistical analysis, predictive modeling, and experience leading data-driven initiatives and teams
2+ years of experience working with artificial intelligence (AI) techniques such as any of the following: machine learning, deep learning, and natural language processing, applying these techniques to solve complex business problems
Proficiency with data analysis tools (e.g., Python, SQL, Power BI, Snowflake, Looker) and data visualization techniques
Strong analytical, quantitative, and problem-solving skills, with the ability to transform complex data into actionable insights
Experience ensuring data quality, integrity, and adherence to governance and security best practices
Experience with artificial intelligence methodologies such as machine learning, generative AI, and large language models
Effective communication and collaboration skills, with the ability to influence cross-functional teams such as Product, Product Marketing, Engineering, and Design
Track-record owning and driving data roadmap strategy and execution for a product-led organization
Experience working in a highly regulated industry like Real Estate or Financial Services (if applicable)
Pay Range: $155,000 - $191,100 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
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What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.