Adoption Consultant at Northwestern Mutual
Milwaukee, WI
About the Job
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
Summary:
Provides guidance and oversight to ensure functional goals are met. This role is responsible for ongoing usage and adoption of assigned digital product(s). This may include defining the project structure into manageable work units, identifying needs and obtaining/allocating resources, overall scope, interdependencies, relationship management, communication, methods for monitoring and reporting on status, and organizational change management. This role will partner with Adoption Lead on priority initiatives in alignment with digital product portfolios. This role will be a trusted resource and advocate for clients within their practice.
We are looking to fill two positions on this team.
Primary Duties & Responsibilities:
- Engage with our sophisticated advisors focused on understanding the practice operations and advisor client engagement for increased adoption of all experiences.
- Consulting on development and implementation of overall holistic communication strategy for Field and Home Office for Adoption Initiative (in collaboration with Field Communications).
- Provides organizational change management support for new and/or enhanced digital product capabilities leveraging best practices to ensure field, client and home office readiness.
- Develop actionable insights from field feedback and incorporate into adoption strategies and product development priorities
- Coordinate with technology partners on high level impact analysis of proposed solution
- Assist the business in developing a point of view on future state experiences
Qualifications:
- Advanced degree in Business, finance or related field or an equivalent combination of education, field experience and/or progressively responsible work experience.
- Minimum 6 years of progressively responsible experience working closely with a financial services distribution system in a consulting capacity with ability to build relationships and gain traction
- Experience in project management and consulting work. Experience in aligning projects to corporate strategies.
- High level of credibility with the Network Offices and field management including excellent platform skills.
- In depth knowledge of the distribution system, Network Office operations, Northwestern Mutual's products, marketing approaches and sales and career cycle
- Strong communication skills with ability to motivate a wide variety of audiences.
- Strong interpersonal skills with demonstrated ability to establish rapport at all levels of the home office and in the field.
- Strong background in analytics and measurement.
Compensation Range:
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Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.
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We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
