Admissions Director - Wentworth Rehabilitation and Health Care Center Inc.
Chicago, IL 60621
About the Job
TITLE: Admissions Director
REPORTS TO:Administrator
I. JOBSUMMARY
Toplan,organize,develop,andoperatetheAdmissionDepartmentinaccordancewith current Federal, State, and local regulations, standards, guidelines, and facility policy.
Toensurethatallresidentreferralsareproperly screened,andeligibilityisverified,prior to accepting the referral and admitting the patient.
The Admission Director/designee is responsible forensuringthat accurate informationandallrequiredforms/agreementsaremaintained in the Electronic Medical Record system associated with patient/resident.
Develop and maintain relationships with area community agencies and organizations. Responsiblefordrivingandfacilitatingeffectstreamsofcommunication relatedtothe services of the facility. Actively promotes Alden through business development activities leading to increased census both in person and remotely with key feeder hospitals.
II. QUALIFICATIONS
A. Bachelor’s Degree in related field of study (marketing, finance, healthcare/businessmanagement) or 2yearsofdirectexperience.
B. Preferredknowledgeoflong-termcare.
C. Communicatesappropriately,isadaptabletochangesinassignmentsand priorities, and can delegate tasks when appropriate.
D. Musthavetheabilitytoworkindependentlyand manageawidevarietyof contact with outside agencies with tact and discretion.
E. Abilitytomulti-task,meetdeadlinesinachallengingenvironment,andbeableto think analytically.
F. Alwaysdemonstratespositivecustomerserviceandarespectfulattitude.
G. TechnologyorientedandmusthaveworkingknowledgeofMicrosoftExceland Microsoft Outlook,EMRsystemswith theabilitytolearn newsoftwareand systems.
H. Preferredexperiencewithinsuranceportals.
III. PHYSICALREQUIRMENTS
A. Abilitytomoveintermittentlythroughouttheworkdayandsitatadesk.
B. Abilitytoworkinafastpacedanddemandingenvironment
C. Abilitytodemonstrateemotionalmaturitytoandworkwithill,disabled, elderly, and emotional individuals.
D. Mustbeabletooccasionallymoveandliftsuppliesandequipment.
E. Beingoodgeneralhealth;besubjecttoexposuretoinfectiouswaste, diseases, and other conditions, etc.
IV. ESSENTIALFUNCTIONS
A. ResidentReferralProcess
1. Communicateeffectivelyandefficientlywithhospital, Central Intake Team, or community agencies regarding admission referrals.
2. Prior to accepting a referral, carefully review the resident’s Skilled Nursing Facility eligibility for Medicaid/Medicare/Insurance in the Eligibilityportals.EnsurethatonlyreferralsthathaveSNFcoverageare accepted.
3. Completerequiredidentifiedoffenderregistryverificationsandinitiate criminal background check requests per facility policy.
4. Ensure that any private pay residents are informed that a 1-month depositand1-monthadvanceisdueattimeofadmissionunlessdeposit waiver is approved by the facility Vice President.
5. Review the referral and ensure that that all the resident and anyresident representative, Power of Attorney, Guardian information is complete.Ifincomplete,workwiththereferralcontactatthehospitalto ensure the information is completed prior to admission.
6. Acceptreservationsforresidentaccommodationsinanaccurateand organized manner.
7. CollaboratewithfacilityInterdisciplinaryTeamtoanalyzereferralstoensure facility can meet resident’s medical and care needs adequately.
8. Notifyreferringagencytimelywithoutcome.
9. CollaboratewithAdministratorandnursingdepartmentin assigning appropriate rooms to residents.
10. Communicateresidentadmissions,discharges,orroomtransfersto appropriate departments in a timely manner.
B. AdmissionProcess
1. Implementprocesstoensureallnewresidents,uponadmission,are greeted and escorted to the assigned resident room.
2. Explainfacilityphilosophy,policiesandprocedurestopotentialresidents,
newresidents,andresidents’representatives.
3. MaintainaccuratecensuswithintheEMR,aspercompanypolicy.
C. FinancialPerformance
1. Responsibleforcarefullyassessingthefinancialeligibilityportion for each referralpriorto approvingthe admissiontoguarantee thatthe facility will be able to be reimbursed for the care/services provided.
D. Marketing
1. AnalyzetheMarketingdatarelatedtoreferrals,admissions,discharges,and resident case mix to collaborate in developing and implementing the marketing/census development program.
2. Maintainopenlinesofcommunicationtoactasaliaisonbetween transferring agencies and the facility.
3. Promoteongoingcustomerservicethroughoutthefacilityasoutlinedinthe Ambassador Program.
V. OTHERDUTIES
A. DevelopandparticipateinQualityAssuranceProgramImprovementinitiatives as assigned.
B. Observeandimplementfacilitypoliciesandprocedures.
C. Performotherdutiesasassigned.