Admissions Crew Member Titanic Museum - Titanic Museum Attraction

POSITION SUMMARY
Receive and disburse money while providing a standard of excellence in guest services. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

ESSENTIAL FUNCTIONS

• Passion for the Titanic
  Available to work evenings, weekends and Holidays.
  Greet customers entering establishments.
  Greet and direct passengers, coaches, tours and buses
  Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  Issue receipts, refunds, credits, or change due to customers.
  Assist customers by providing information and resolving their complaints.
  Answer customers' questions, and provide information on procedures or policies.
  Sell tickets in accordance to cash handling procedures.
  Maintain clean and orderly areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  Identify voucher companies, travel agents and reciprocal.
  Request information or assistance using paging systems.
  Count money in cash drawers at the beginning and/or ending of shifts to ensure that amounts are correct and that there is adequate change.
  Associate media pricing, multiple specials and price points.
  Calculate total payments received during a time period, and reconcile this with total sales.
  Assist with providing on-the-job training for new crew members.
  Compute and record totals of transactions.
  Communicates with clarity and listens to responses..
  Ability to memorize passenger and crew information as well as learn speeches and be comfortable in giving those to large groups as well as one on one.