Admissions Coordinator Temp - Glendale Healthcare Center

POSITION SUMMARY  

The purpose of your job position is to obtain the required information and admit residents in an efficient manner, with the facility's established policies and procedures, and as directed by management.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

•         Building admissions packets
•         Maintaining an accurate record of available beds
•         Interviewing residents/guardians/sponsors and obtaining required admissions information and signatures
•         Notifying nursing department when the resident arrives so they can be escorted to their room
•         Helping with resident admission orientation program
•         Communicating any admissions problems immediately to a nursing supervisor
•         Creating and updating a list of all residents and assigned room numbers
•         Providing excellent customer service to potential residents and family
•         Conducting facility tours in a professional manner
•         Maintaining a log of meetings with newly admitted residents to ensure 100% compliance with admission packet sign-ins
•         Partnering with Administrator and Marketing Director to set the monthly sales calls
•         Making calls to physicians, hospitals, medical groups, etc. in conjunction with the Marketing Director
•         Updating the Customer Relationship Management (CRM) module in Point Click Care daily
•         Attending stand-up meetings every day.
•         Overseeing inquiries from physicians, hospital discharge planners, etc and responding to all referrals within 15 minutes of receipt
•         For PDPM compliance, ensuring all new admissions to the facility have proper documentation discharge summary, therapy notes, nursing notes, and medication list
•         Assisting the MDS Coordinator or Case Manager with scheduling patient assessments
•         Keeping updated with Medicare/Medicaid regulations governing admission and discharge requirements
•         Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately
•         Protecting each residents file and data with confidentially per HIPAA standards
•         Abiding with all facility policies and procedures including not disclosing user ID codes and passwords

REQUIREMENTS  

Education / Licensure  

        High school diploma or GED

        Some college advertising, marketing or business courses helpful

Qualifications & Experience  

        1 year experience preferably in a long term care environment

        Must be able to read, write, speak, and understand the English language

        Must be accurate with details regarding residents medical records

Working Conditions  

        Works in office areas as well as throughout the facility. May encounter frequent interruptions.

        May be involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.

        May be requested to work beyond normal working hours at times.

        Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). May be necessary to assist in the evacuation of residents during emergency situations.

        May be exposed to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. 

Physical Requirements 

        Must be able to move intermittently throughout the day

        Repetitive hand motion

        Must be able to lift, bend/twist, stack, carry and file up to 25 lbs. of packets, pamphlets and admissions folders

        Ability to read fine print on tablet, reports or in marketing materials