Admissions Coordinator Telehealth - Pinnacle Treatment Centers

Telehealth Admissions Coordinator

Kentucky Region 

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Telehealth Admissions Coordinator, you are responsible for managing and overseeing the entire admissions process, including physician schedules, applications, intake documentation, and orientation for a selected region. You are responsible for developing and maintaining intake services, coordination of care planning and referral networking strategies to meet organizational objectives. You will promote performance improvement and service delivery that is aligned with Pinnacle Treatment Centers mission.

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements:

• Must possess a current valid driver’s license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes.
• Travel up to 40% throughout the assigned region is required and expected for the role.
• High School Diploma or equivalent
• One (1) year of intake/admissions experience preferably in behavioral healthcare.

Preferred

• Undergraduate or graduate degree from an accredited college or university
• Three (3) years of intake/admissions experience preferably in behavioral healthcare.

Responsibilities:

• Coordinate admissions for all patients in a timely manner.
• Assist with physician calendar.
• Responsible for benefit eligibility and confirmation.
• Assist with Utilization Review.
• Assist with billing issues.
• Assist with coordinating and collecting co-pays, deductibles or other fees from patients that may be due at admission.
• Assist with coordinating and arranging patient payment plans when necessary.
• Liaison to patients regarding insurance benefits and coverage.
• Scheduling and completing admission assessments and required paperwork.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned.

Join our team. Join our mission.

Education

• High School/GED or better

Licenses & Certifications

• Drivers License

Pinnacle Treatment Centers is an equal employment opportunity employer and makes employment decisions based on merit and other legitimate business considerations. We want to have the best available persons in every job. Company policy prohibits unlawful discrimination based on race, traits historically associated with race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), parental leave, national origin, gender, gender identity, gender expression, age, ancestry, physical or mental disability, military and veteran status, marital status, sexual orientation, genetic characteristics or information, political affiliation, non-merit based factors or any other consideration made unlawful by applicable federal, state, or local laws. It also prohibits discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.