Admissions Coordinator - The Banyan at Montclair

Summary/Objective
In keeping with our organization’s goal of improving the lives of the Guests we serve, the Admissions Coordinator is responsible for the entire admission process of Guests as well as the marketing program for the facility. The Admissions Coordinator develops and maintains professional relationships with the surrounding medical community to ensure steady referral sources for the facility. This position also reviews medical, financial and other records with appropriate department heads of potential Guests to ensure they are appropriate for the facility.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Coordinates tours of the facility with perspective Guests, families and referrers either personally or with appropriate interdisciplinary team members.

2. Assists Guests and family members with completing the admission process by assuring all admission paperwork is completed and necessary financial and medical records are obtained.

3. Ensures appropriate preparation of room prior to the arrival of new Guests.

4. Meets with Guests and family on the day of admission to answer any questions and ensure a smooth admission process.

5. Works with the interdisciplinary team to ensure consistent, effective admissions, discharges and Guest room transfers.

6. Develops and maintains referral base.

7. Provides daily census report to interdisciplinary team.

8. Assists with the development and implementation of long-range and short term marketing plans.

9. Coordinates and participates in presentations about the facility to healthcare professionals and other potential referral sources.

10. Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons.

11. Assure that established infection control and standard precaution practices are maintained at all times. Follow established safety precautions when preforming tasks and using equipment and supplies.

12. Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.

13. Communicates and interacts effectively and tactfully with Guests/guests, visitors, families, peers and supervisors.

14. Answers and respond to call lights promptly and courteously when working in Guest care areas.

15. Reports all Guest concerns to the appropriate department head.

16. Attend and participate in departmental meetings and in-services as directed.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a health care setting. This role requires regular walking to various locations around the facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This role may also come into contact with Guests who may have contagious illnesses.

Physical Demands
while performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work
This position is part of a health care facility that is open 24 hours a day, 365 days a year. FT position with some weekend coverage.

Required Education and Experience

High school diploma or equivalent.

One year experience in a marketing role or similar experience.

Preferred Education and Experience

Bachelor’s degree in marketing or related field.

Two years of related experience.

Additional Eligibility Qualifications
None for this position.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.