Admissions Coordinator, ESIA Graduate Admissions - The George Washington University

I. JOB OVERVIEW

Job Description Summary:

The George Washington University Elliott School of International Affairs (ESIA) is one of the world’s leading schools of international affairs and one of the largest schools of international affairs in the United States. Located in the heart of Washington, D.C., its mission is to educate the next generation of international leaders, conduct research that advances understanding of important global issues, and engage the policy community in the United States and around the world.

The Elliott School of International Affairs’ Office of Graduate Admissions is seeking an Admissions Coordinator to assist the office in recruiting and enrolling qualified candidates. The Admissions Coordinator will interact daily with prospective students through email, phone, and in-person. The candidate will be responsible for processing prospects and applications, data entry into multiple databases, event support and administrative assistance.

This position provides customer service to candidates and manages the prospective student relationship from the prospect stage through enrollment stage. The core responsibilities of this role are typically to answer routine inquiries over the phone, online, and in person, to provide information to prospective students on basic academic program offerings and admission requirements, to process and track new applications (and review for completeness), to maintain data in systems, to prepare for and participate in admissions events that represent the Admissions function, like interview days and visits, and to maintain schedules. This position may also recruit for and schedule interviews, order catering, process payments and provide general admissions support.

Responsibilities and duties include:

• Interacts daily with prospective and admitted students answering their questions through email, telephone, and face-to-face. 
• Processes application materials received online and in hard copy and enters relevant information into admissions databases. 
• Supervise student worker performance 
• Maintains the office calendar and supplies, and provides other administrative support, including event registration and travel planning 
• Assists with organizing, planning and implementing on and off campus events such as information sessions, open houses, graduate fairs and receptions. Serves as presenter for weekly information sessions. 
• Some presence at evenings events will be required.

Perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This is a hybrid position with some days remote and some days in the office in Washington, DC.

George Washington University’s culture reflects its shared values, including respect and diversity. The Elliott School recognizes that diversity and social mobility are among our country’s greatest assets in engaging the rest of the world; we are deeply committed as a school to fostering an inclusive community. To this end, we encourage candidates from diverse identities, backgrounds, and experiences. To learn more about the Elliott School’s commitment to diversity, equity, and inclusion, visit

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Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

• Bachelor’s degree is strongly preferred
• Demonstrated interest in higher education and previous work experience in a university setting are preferred
• Strong interpersonal, customer service, communication (both written and oral), and cross cultural skills
• Comfort with standard business software—Microsoft 365, Google Workspace, etc.
• Knowledge of and some experience with, and strong interest in learning databases—Salesforce, Slate and Banner is highly desired.
• Ability to work independently on multiple projects at once.
• Demonstrated time management skills

Hiring Range

$19.29 - $25.13

GW Staff Approach to Pay

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit

II. JOB DETAILS

Campus Location:

Foggy Bottom, Washington, D.C.

College/School/Department:

Elliott School of International Affairs (ESIA)

Family

Enrollment Services

Sub-Family

Admissions

Stream

Service and Support

Level

Level 2

Full-Time/Part-Time:

Full-Time

Hours Per Week:

40

Work Schedule:

Monday through Friday 8:30 am to 5:30 pm. Some evening events required.

Will this job require the employee to work on site?

Yes

Employee Onsite Status

Hybrid

Telework:

Yes

Required Background Check:

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?

No

Posting Number:

S013444

Job Open Date:

11/22/2024

Job Close Date:

If temporary, grant funded or limited term appointment, position funded until:

Background Screening

Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.