Admissions Assistant Coordinator - Boston Public Health Commission

Transitions is a short-term, residential Transitional Support Services (TSS) program serving individuals of all
genders living with alcohol and/or substance use disorders and is funded and licensed by the Bureau of Substance
Addiction Services (BSAS), Department of Public Health (DPH). The program is located in Boston,
Massachusetts. The model is designed to support individuals between detoxification and long-term residential or
outpatient care. Transitions utilizes the 'No Wrong Door Policy' and accepts clients from detoxification, Clinical
Stabilization Services (CSS), Recovery Homes, hospitals, homeless shelters, outpatient settings, etc. The Boston
Public Health Commission (BPHC) and Transitions are committed to protecting, preserving, and promoting the
health and well-being of all Boston residents, particularly the most vulnerable.


DUTIES:


Assists in coordinating all referrals, screenings, admissions, intakes, discharges, tracking, and pre-billing of clients
of Recovery Services' Transitions TSS program.
Responsible for MIS Data and completing it upon intake and disseminate a copy to all clinical team members and
program director
Conducts outreach activities to potential referral sources in collaboration with Admissions Coordinator. Creates
and maintains positive working relationship with external referring agencies.
Manages an active program wait list utilizing an electronic medical record system.
Create client record and maintain admissions documents utilizing an electronic medical records system.
Maintains daily admissions and discharge logs.
Conduct orientation for clients newly admitted to the facility.
Complete necessary billing and fiscal documentation associated with client services in coordination with the
Admissions Coordinator and the Program Director.
Monitors client behaviors and intervenes to de-escalate client conflict situations.
Assists with client activities when necessary.
Provides phone coverage as necessary.
Participates in meetings including supervision and staff meetings as appropriate and necessary.
Performs other duties as required.



BA/BS with minimum 1-year related experience OR Associate degree with 2 years human service experience OR High School diploma /
GED and 3 years experience.
Previous experience working with homeless, diverse ethnic racial and low-income population with understanding of mental health
substance abuse and recovery issues.
Strong written and verbal communication skills. Computer skills a plus.
Valid MA driver's license and good driving record required
Bi-Lingual preferred

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled