Administrator, System Support - Request #35510961 - BlueCross BlueShield of South Carolina

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Notes: 

• Contract to hire
• Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree. 
• Required Work Experience: 2 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.
• Work Schedule: We’re looking for an early bird! Someone that starts their day ~4:30AM Central. Given that they start early, they’ll finish early. Most days are an 8-9 hour day. This person may be contacted 1-2 times a month for assistance running jobs in the afternoon

Responsibilities:

• Provide system/production support and monitoring for applications, batch cycles, releases, projects, implementations, installations, etc. Participate in work sessions for system support and problem resolution. 
• 30% Perform/Support installation, configuration, administration, implementation, scheduling and/or tuning/modification of applications. Provide support for simple to moderate system/production performance concerns. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise. 
• 30% Monitor and report on scheduled batch and online applications for successful/unsuccessful execution. May run necessary system backups. Review and/or create documentation for accuracy, future problems, and company standards. 
• 20% Perform testing responsibilities as needed. Review all abnormal results/issues from previous processing cycles and verify that they have been logged/resolved. 
• 10% Communicate with applications on-call persons to repair applications that ended abnormally. May perform corrective actions whenever possible to fix applications that end abnormally and/or notify appropriate area for resolution. Consult with senior level peers on projects of greater complexity. 
• 10% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. 

Required Skills and Abilities: 

• Comprehends data storage techniques, basic database philosophy, database management, and simple programming techniques.
•  Good understanding of the requirements for maintaining production systems and the effect of program changes. 
• Understands how to use structured techniques in new program development. 
• Good understanding of development, quality assurance, and integration methodologies. 
• Good communication and interpersonal skills. 
• Able to work well under pressure and as part of a team. 
• Pays attention to detail. 

Required Software and Tools: Working knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company. 

Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment. 

Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Information Technology or other job related degree. 

Required Work Experience: 2 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.

This is the pay range that Magnit reasonably expects to pay someone for this position is $25.00/hour - $36.90/hour. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!