POSITION TITLE (Oracle title)

ADMINISTRATOR

WORKING TITLE

Administrator-Risk Management

SCHOOL/DEPARTMENT

Risk Management and Safety

LOCATION

Crossroads III, Cary, NC

PAY GRADE

Administrator Band 4

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek

POSITION PURPOSE:

Analyzes, verifies, and reconciles risk management reports and records regarding departmental management to ensure effective, efficient operations. Explains rules and procedures to school and central services staff to resolve issues timely and accurately. Reviews processed transactions, ensures presence of all required supporting documents, and determines need for additional information to meet regulatory requirements. Assists the department with the claims management process. Follows all applicable state and federal laws related to workplace safety and other safety issues in the school environment to ensure the delivery of proactive in lieu of reactive services, specifically aimed at reducing the school district’s risk.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Considerable knowledge or ability to acquire the knowledge of public laws and school district policies, regulations, practices, and procedures; ability to understand and explain laws, regulations, and procedures;

• Considerable knowledge of Microsoft Office, specifically, Excel, Word Power Point; Google Apps; Business or Claims applications;

• Knowledge of, or the ability to, become proficient in insurance industry claims management standards, actions, claim investigation, processing, and procedures; considerable knowledge of principles and procedures for the investigation and processing of insurance claims;

• Strong interpersonal and communication skills; ability to work in a team environment and independently, when required; interact with all levels of staff and management with diplomacy and tact;

• Ability to communicate clearly and concisely both in oral and written form using variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

• Ability to accurately read, interpret and comply with Wake County Public School System (WCPSS) departmental procedures;

• Ability to provide and deliver effective training, presentations, and communication to a variety of audiences;

• Ability to prioritize and preform several ongoing projects in a multidisciplinary cross departmental environment;

• Ability to document information and prepare accurate and concise written reports; develop and maintain record keeping systems and procedures;

• Ability to multitask and adapt to changing demands and priorities;

• Ability to conduct problem analyses and make recommendations;

• Ability to establish and maintain effective working relationships with school system staff, external agencies, parents, and the public.

EDUCATION, TRAINING, AND EXPERIENCE

• Associate’s degree in risk management, public/business/finance administration, or related field; AND

• Five years of experience in risk management, business/finance administration, public administration, or related field.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

PREFERRED QUALIFICATIONS:

• Completion of the Occupational Safety and Health Administrator (OSHA) General Industry Regulation Fire and Life Safety, Accident Investigation training;

• Completion of OSHA General Industry 10 hour course;

• Experience in Risk Management and Insurance, Public School Administration, or related field;

• Experience in facilitation of professional development;

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Aids with risk management and insurance services and preparing departmental documentation.

2. Manages data feed and maintain electronic records in department database, for annual reports.

3. Assists Senior Administrator of Risk Management and Safety with the claims process for the school district’s property and liability insurance funds, including investigations, data collection, incident reporting and implementing corrective action/loss restoration plans for post loss activities.

4. Updates department Wake Connect website and internal documents electronic and hard copy files.

5. Assists the department with establishing policies and develops training materials for school and administrative and central services staff.

6. Assists with the implementation of short and long-range organizational objectives and procedures; monitors effectiveness.

7. Performs other related duties, as assigned.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff and staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work requires activities involving driving automotive equipment.

EFFECTIVE DATE: 12/2024

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.