Administrative Specialist at Banko Overhead Doors

Banko Overhead Doors is searching for a friendly and highly analytical Administrative Specialist to join our Administrative Support team. In this role, you will plan, direct, and coordinate administrative services at such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

A top-notch Administrative Specialist will demonstrate excellent time management skills and be passionate about internal and external client management and self-improvement.

Plan, direct, or coordinate administrative services at Banko; such as records and information management, mail distribution, fleet support, facilities maintenance coordination, custodial operations, and other office support services.

Duties/Responsibilities:

• Support staff in various departments with data management and reporting – Fleet, Customer Service, Facilities, EHS.
  1. Tracking and follow up for safety program participation.
  2. Daily shipping and scanning required for the customer service team.
  3. Tracking and follow up for fleet maintenance and billing.
• Monitor the facility to ensure that it remains safe, secure, and well-maintained. Serve as the point person for facility needs and maintenance. Identify any improvement needs. Serve as primary liaison between company staff and building managers, providing information, answering questions, and responding to requests.
• Manage the smooth functioning of all office equipment and systems including facilities, telephone systems, computers, internet, printers, etc.
• Phone System Administrator – setting up extensions and voice mail, showing employees how to use phone features. Work with phone service provider and equipment vendor on service, pricing, and billing issues.
• Regularly clean and organize commonly used areas of the office, conference rooms, storage room, and kitchen. Stock with supplies as needed.
• Prepare for team meetings by setting up location, food, and drinks.
• Collect and deliver mail and packages for the office.

Required Skills/Abilities:

• Ability to juggle multiple projects with accuracy.
• Exceptional customer service skills, over the phone and in person
• Strong sense of urgency and problem solving skills
• Excellent written and verbal communication skills
• Computer savvy and proficient in Microsoft Suite

Education and Experience:

• Prior related office experience preferred.
• High School Diploma or GED

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.