Administrative Specialist - Registrar - North Central Texas College

Administrative Specialist - Registrar: Full-Time: Full Benefits: Gainesville Campus: Salary: $36,809

Summary Administrative Specialist, Registrar is knowledgeable in the areas of admissions, registrar and advising

The specialist evaluates transfer credit, including military and training, credit by exam, and other forms of external credit to accurately update a students academic record

The specialist is expected to quickly assess student, faculty and staff needs and provide accurate and friendly assistance

Responsibilities and Duties: Monitor transcript processing system to ensure transcripts are being fulfilled in a timely manner and resolve issues as needed

Audit and update transcripts from Poise to Jenzabar conversion to ensure data is accurate

Evaluate and input transfer credit, including military coursework and training, submitted by students into the college student information system, Jenzabar One

Research course descriptions, institutional accreditation status, and other transfer resources to aid in the determination of course transferability and equivalency

Appropriately process and document add/drops, course withdrawals, residency changes and other student requests

Provide assistance to students, faculty and staff by email, text and phone

Organizes and responds to student emails through the departmental and personal inboxes to assist with questions related to graduation, transferability of credit, add/drop, withdrawals, and other Registrar-related questions

Process grade change requests submitted by faculty for students with incorrect or incomplete grades

Process and document FERPA (Family Educational Rights and Privacy Act) Authorizations requested by students to grant access to records for other individuals

Support Registrar with data cleanup that impacts state and federal reporting

Create and update student academic record in Jenzabar for alumni with legacy transcripts

Update student transcript records with credit by exam such as Advanced Placement (AP), College Level Exam Program (CLEP) exams, and International Baccalaureate (IB)

Other duties as assigned

Responsibilities and duties may change based on the needs of the department and the institution

Required Education: High School Diploma or GED

Required Experience: Three (3) years of clerical or related experience

One to two (1-2) years of Admissions or Registrars Office experience preferred

Required Skills and Abilities: Knowledge of school and federal policies

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