Administrative Specialist - George Mason University
Fairfax, VA
About the Job
Department: University Life - New Student and Family Programs
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On-Site Required
Pay Band: 03
Salary: Salary range starting in the low $50k's; commensurate with education and experience
Criminal Background Check: Yes
About the Department:
New Student and Family Programs (NSFP) is a centralized and comprehensive department, within the Division of University Life, whose primary purpose is to foster engagement, build community, establish tradition, and affect retention through three coordinated initiatives: undergraduate orientation and new student programs, parent and family outreach, and leadership development. With special attention to transition and the first-year experience, the New Student and Family Programs office provides innovative programs and services that facilitate the social and academic acclimation process for George Mason University students and their families.
About the Position:
Reporting to the Director, the Administrative Specialist provides critical support to the Office of New Student and Family Programs. With increased enrollment and a greater demand for orientation and family programs to meet the needs of incoming and current student populations, this position aids the department in realizing its mission and institutional goals through:
Providing administrative support to New Student and Family Programs staff and initiatives, including direct support to the Director; Coordinating the selection, training, and supervision of student staff on front desk operations and services; Providing programming and registration support for New Student & Family Programs; Greeting and providing customer service and assistance to stakeholders and constituents; and Providing leadership for the organization of the physical office space including management and inventory of office equipment and supplies. As a member of the unit staff, this position provides additional support for a wide range of division initiatives and serves as an active ambassador for the George Mason community.
Responsibilities:
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: On-Site Required
Pay Band: 03
Salary: Salary range starting in the low $50k's; commensurate with education and experience
Criminal Background Check: Yes
About the Department:
New Student and Family Programs (NSFP) is a centralized and comprehensive department, within the Division of University Life, whose primary purpose is to foster engagement, build community, establish tradition, and affect retention through three coordinated initiatives: undergraduate orientation and new student programs, parent and family outreach, and leadership development. With special attention to transition and the first-year experience, the New Student and Family Programs office provides innovative programs and services that facilitate the social and academic acclimation process for George Mason University students and their families.
About the Position:
Reporting to the Director, the Administrative Specialist provides critical support to the Office of New Student and Family Programs. With increased enrollment and a greater demand for orientation and family programs to meet the needs of incoming and current student populations, this position aids the department in realizing its mission and institutional goals through:
Responsibilities:
- Provides administrative support to NSFP staff and initiatives, including direct support to the Director:
- Schedules staff meetings and maintains the office calendar, including scheduling support for the Director; prepares documents, takes notes in unit meetings, and general organization of unit-level information for staff access; arranges conference calls, prepares routine correspondence, including aspects of search coordination; assists with other special projects and requests in support of NSFP and University Life programs, service, and events; seeks resolution of problems and issues affecting completion of projects or tasks and/or smooth operations of office support functions.
- Coordinates the selection, training, and supervision of student staff on front desk operations and services:
- Serves as primary supervisor for the Office Assistant student team; oversees front desk operations and communications with the Office Assistants; provides backup support at front desk as needed; leads the hiring and selection of Office Assistants in collaboration with NSFP staff; coordinates the onboarding and training processes for new employees, including updating unit information and new hire checklist; provides on-going supervision and evaluation for student supervisees, including utilization of the UL GROWTH assessment.
- Provides programming and registration support for NSFP:
- Assists in logistics for NSFP, including check-in, registration, fee waivers, nametags, and supplies; serves as a point of contact for orientation registration and family program platforms and other relevant databases; reviews and prioritizes administrative and clerical tasks and projects taking appropriate action including working collaboratively with UL central administrative support team to manage all project components.
- Greets and provides customer service and assistance to stakeholders and constituents:
- Provides information, assistance, and referrals to visitors/callers, including students, staff, faculty, parents, and members of the community; follows policies and procedures regarding confidential and/or sensitive information; provides on-site customer service at events as needed.
- Provides leadership for the organization o
Source : George Mason University