Administrative Specialist - CHG Medical Staffing

With Weatherby Healthcare, a division of CHG Healthcare, you can love what you do and make a difference in people's lives. We are experts in providing highly qualified locum tenens physicians, physician assistants, and nurse practitioners to hospitals and healthcare facilities in all 50 states. We are known for our invigorating culture, but what really gets us out of bed in the morning is the fact that our efforts touch the lives of millions of patients every year.

The Administrative Specialist team collectively provides administrative support to sales teams to get Providers working in the communities in need of their services. The members in this role generate documents that are needed for our Clients and Providers to go on Assignment and assist with maintaining the data integrity of the information that is entered in the shared Operating System. As an Administrative Specialist, you will be the main point of contact for one or more sales teams and collaborate with other Business Partner teams. Your attention to detail, decision quality, and ability to forecast business needs will be essential while analyzing information and determining how to proceed with various requests, such as generating contracts, certificates of insurance summarizing liability coverage for our Providers, and letters for all parties confirming the arrangement of an Assignment. Most importantly, adhering to various contractual requirements and multiple department guidelines when handling requests. This role will report to the Administrative Support Manager.

Responsibilities:

• Create Provider Records - prior to creating, review a combination of submitted and current data to ensure that all required information is obtained; research operating system for divisional Holds and utilize various internet resources to verify accuracy of info, when applicable; review system for possible duplicate records and merge as needed; ensure that company's established Rules of Engagement are upheld
• Generate Contracts - maintain knowledge of various contract types and the information that is needed to create for Clients and Providers; preserve data integrity through researching the operating system for active or potential contracts, and collaborating with multiple departments to verify information when needed; send contracts directly to Clients and Providers via DocuSign
• Generate Confirmation of Assignment letters - interpret request, carefully review the Assignment for required information, and analyze applicable contract clauses, terms, obligations to determine how to proceed while adhering to company guidelines and procedures; send letter directly to Clients via DocuSign, as required
• Generate Certificates of Insurance (COI) - evaluate Clients' contracts and amendments for provider liability requirements; create COIs according to those requirements and any known specifications provided by the Client, while adhering to established guidelines of CHG's Risk Management department
• Generate documents as contractually required - identify specific Amendments to the Provider's contract and Client- specific documents that are required for the Provider to begin an Assignment.

Qualifications:

• Independently prioritize multiple responsibilities with a sense of urgency
• Detail-oriented with solid time management skills and ability to meet overlapping deadlines
• A high-level of decision quality and excellent problem-solving skills
• Willingness to learn and adapt to change
• Excellent written and verbal communication skills
• Working knowledge of MS Applications (Word, Outlook, Excel, PowerPoint), Adobe DC, DocuSign, internet research, and database programs
• Collaborate well with others in a team setting and with inter-departmental teams which include Sales, Assignment Specialists, Medical Staff Services, Risk Management, Payroll, Contracts, and Legal

Education and Years of Experience:

• Accurately type 40 wpm
• Minimum of 1-2 year's work experience in a position supporting professional level functions in a fast-paced, team environment
• Minimum of 1-year experience of providing high level customer service

Preferred:

• Familiarity of medical malpractice insurance
• Some college level education is preferred

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $36,700 -- $89,100 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

We are an Affirmative Action/Equal Opportunity Employer
Veterans/Disabled
We are an at-will employer

What makes CHG Different? You.