Administrative Services Manager I-Behavioral Health & Recovery Services (Open & Promotional) - County of San Mateo
San Mateo, CA
About the Job
NOTE: This recruitment schedule was amended on April 1, 2024 to extend the Final Filing Date. This recruitment has been changed to "Continuous."
San Mateo County Health is seeking an inquisitive and highly analytical individual for the position of Administrative Services Manager I-Behavioral Health and Recovery Services to oversee the Division's administrative and billing functions.
The current vacancy is in the Behavioral Health and Recovery Services (BHRS) Division’s MIS Billing Unit located at 2000 Alameda da las Pulgas, San Mateo, CA. The incumbent will travel/drive occasionally to attend meetings. Schedule will be Monday – Friday, with one day of remote work available after training.
This Administrative Services Manager (ASM) is a multi-faceted hands-on position that is broad in scope but extremely detailed and technical in nature. This necessitates having a comprehensive understanding of State and Federal claiming and reporting requirements as well an in-depth knowledge of the technical configuration of Avatar and how it works. The ASM will work closely and in collaboration with the Financial Services Manager II to ensure data integrity in Avatar with ongoing analysis and to identify gaps in the system.
Primary responsibilities include:
The ideal candidate will possess:
San Mateo County Health is seeking an inquisitive and highly analytical individual for the position of Administrative Services Manager I-Behavioral Health and Recovery Services to oversee the Division's administrative and billing functions.
The current vacancy is in the Behavioral Health and Recovery Services (BHRS) Division’s MIS Billing Unit located at 2000 Alameda da las Pulgas, San Mateo, CA. The incumbent will travel/drive occasionally to attend meetings. Schedule will be Monday – Friday, with one day of remote work available after training.
This Administrative Services Manager (ASM) is a multi-faceted hands-on position that is broad in scope but extremely detailed and technical in nature. This necessitates having a comprehensive understanding of State and Federal claiming and reporting requirements as well an in-depth knowledge of the technical configuration of Avatar and how it works. The ASM will work closely and in collaboration with the Financial Services Manager II to ensure data integrity in Avatar with ongoing analysis and to identify gaps in the system.
Primary responsibilities include:
- Collaborate in the planning and roll out/implementation of new reporting/claiming regulations, as well as ensuring current billing practices adhere to Medi-Cal and Medicare guidelines.
- Review and evaluate workflows in the MIS Billing Unit to identify areas that could be automated.
- Conduct studies and make recommendation regarding organization, staffing patterns, program activities and internal procedures.
- Provide supervision, staff support, and coordination of various administrative support functions within MIS.
- Ensure that the computer system is configured to comply with State/Federal and Health Plan of San Mateo (HPSM) billing and data system regulations.
- Initiate and oversee claims tracking system to ensure the integrity of claims and to maximize revenue.
- Work with BHRS IT and application software vendor Netsmart to troubleshoot bugs in system.
- Develop and supervise the maintenance of statistical reporting systems and provide statistical research as necessary.
- Conduct analysis or direct the automation of various fiscal and programming record keeping processes.
- Design and recommend systems, procedures, forms and instructions for departmental use.
The ideal candidate will possess:
- Experience using a behavioral health electronic health record (EHR), preferably Avatar.
- Advanced skills in Microsoft Excel, Crystal Report and Power BI.
- Experience billing Short-Doyle Medi-Cal, Medicare and insurance.
- Ability to conduct complex data analysis and report writing.
- Ability to multi-task in a fast-paced environment with competing deadlines and priorities.
- Experience supervising and training staff.
- Excellent communication skills, both written and oral.
- Ability to establish and maintain effective work relationships with those contacted in the course of work.
- A Bachelor’s degree from an accredited college in finance, business, public administration, or closely related field and local government experience are preferred.
- At least three years in an analyst or similar position preferable in a Health related industry setting having related responsibilities and duties.
Source : County of San Mateo