Administrative Program Assistant - Tisch College - Tufts University

The Jonathan M. Tisch College of Civic Life prepares Tufts students to become active citizens and community leaders. As the only university-wide college of its kind, its mission is to engage Tufts students in meaningful community building, public service experiences, and transformational learning. It conducts groundbreaking research on young people’s civic and political participation, and forges innovative community partnerships. Tisch College is a national leader in civic education, whose model and research are setting the standard for higher education’s role in civic engagement.

Under limited supervision, the Administrative Program Assistant performs complex and diverse duties for Student Programs at Tisch College and serves as a source of information and problem solving for students, staff, and other constituents.

• They will provide general guidance and explanation of departmental policies and procedures and may communicate on behalf of manager(s) to explain or disseminate information.
• This position will provide administrative support, including the coordination and planning of logistics for events, including catering orders, room reservations, tracking responses, purchases and set up. 
• They will coordinate meetings, student interviews, and handle documents and spreadsheets as well as resolves problems.
• The Administrative Program Assistant will also monitor and track student expenditures and hours worked on various projects. 
• They will be involved in department projects and programs, which will entail assisting with development of materials, updating web information, and assisting with content and design.
• They will be responsible for completing and submitting various forms and requests, including financial transactions.         
• This position reports to one person but supports the work of multiple staff.
• Strong communication skills and sound judgment are needed to interact in a positive and effective way with multiple stakeholders including students, community members, alumni, staff, and faculty.
• A successful candidate will need to demonstrate cultural awareness and agility, collaborate, and act as a resource to a vibrant and diverse community.
• The position will be expected to handle sensitive information with discretion, and multiple deadlines. 

Basic Requirements:

• Bachelor’s Degree with knowledge of event planning, plus 1-3 years of administrative office work experience
• Strong administrative, organizational, and communication skills
• Innovative, creative problem-solver able to manage multiple time-sensitive projects at once, with a high level of energy and responsiveness
• Experience working in a culturally diverse environment, with a commitment to equity and inclusion, with people representing diverse social identities and political perspectives
• Strong technology skills (Word, Excel, PowerPoint, Outlook)

Preferred Qualifications:

• Strong interest in pathways to civic and political engagement for young people
• Seasoned judgement and discretion, including experience handling and maintaining the confidentiality of personal information
• Experience in higher education
• Knowledge of student programing
• Knowledge or experience with GivePulse

Special Work Schedule Requirements:

• This is a hybrid position where you are expected to be in the office 3 days a week.