Administrative Office Manager - Empower Pharmacy

Position Summary:

The Administrative Office Manager is a cornerstone of operational efficiency at Empower, providing vital support that enables our teams to focus on delivering innovative healthcare solutions. This role is integral to maintaining a seamless workflow across the organization by ensuring that administrative functions are managed with precision and care. Through proactive management of office facilities, correspondence, scheduling, and inquiries, the Administrative Office Manager directly contributes to our values of people, service, quality, and innovation.

 

This position involves overseeing all aspects of office operations, from coordinating meetings and events to maintaining organized digital and physical filing systems that safeguard confidential information. Acting as the primary point of contact for internal and external communications, the Administrative Office Manager ensures that all interactions reflect Empower's commitment to excellence. Additionally, this role includes responsibilities such as travel arrangements, managing office supplies and facilities, supporting Human Resources in onboarding new employees, and handling basic financial tasks, all of which contribute to a well-organized and efficient workplace.

 

With a focus on fostering a positive and productive work environment, the Administrative Office Manager also takes the lead in tracking employee attendance, assisting in event planning, and providing logistical support for meetings and conferences. This role requires a dynamic individual who can navigate multiple priorities with ease, demonstrating an elevated level of professionalism and dedication to upholding our company standards.

 

If you are excited to join a mission-driven company that is committed to producing innovative medications to help people live healthier, happier lives and expanding access to quality, affordable medication, we invite you to apply for this position. Your expertise and passion can help shape the future of healthcare at Empower.

Duties and Responsibilities:

• Provides and maintains comprehensive, efficient administrative support including managing correspondence, scheduling appointments, and handling inquiries to various departments.
• Oversees office facilities, including maintenance, office supplies inventory, and consults with vendors to ensure a conducive work environment.
• Coordinates and manages schedules for meetings, appointments, conference rooms and events, ensuring optimal use of time and resources.
• Maintains and organizes physical and digital filing systems, ensuring easy retrieval and confidentiality of sensitive information.
• Serves as a primary point of contact for internal and external communications, including phone calls, emails, and in-person inquiries.
• Coordinates travel arrangements for staff, including booking flights, accommodations, and transportation as required.
• Assists in basic financial tasks such as processing expenses, invoicing, and maintaining petty cash records.
• Tracks daily hourly employee attendance via electronic tracker and submits records to appropriate leader.
• Supports the planning and execution of office events, meetings, and conferences, including logistical arrangements and catering.
• Assists with departmental onboarding of new employees and facilitating Human Resources (HR)-related processes under the guidance of HR department.
• Performs other duties as assigned.

 

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Light to moderate lifting is required. Moderate noise (i.e., business office with computers, phone, and printers, light traffic). Must be able to lift up to 10 pounds and carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time.

Knowledge and Skills:

• Exceptional organizational and multitasking abilities.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
  
• Ability to work independently and handle multiple priorities in a fast-paced environment.
  
• Attention to detail and problem-solving skills.

 

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

 

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications:

• Bachelor’s or Associates degree in business administration, human resources, communication, or any related field.
• Minimum of 5 years of experience in office administration or office manager role in a mid-size to large organizations (30+ people).
• Experience with budget management and financial reporting is a plus.

Benefits:

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed – enjoy rewards and recognition beyond your paycheck.

 

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.