Administrative - Customer Service Representative - CSMC Risser Orthopedics

CSMC Risser Orthopedics

Local

Non-Clinical

Administrative

Customer Service Representative

15637305

Administrative - Customer Service Representative

$880.0

8hr Days

40

01/27/2025

04/28/2025

13 Week(s)

Required Qualifications:

•Experience with medical insurance, referral processes, and benefit plans

•1+ years of recent experience working in office

•Ability to read, understand, and respond to detailed oral and written instructions

•Bilingual (English/Spanish)

Preferred Qualifications:

•2+ years' recent experience working as a Patient Service Representative

•Experience with Allscripts, Daisybill, and/or CS-Link/Epic

•Understanding of medical terminology

289 W. Huntington Dr

Arcadia

CA

91007

•Primary point of contact for patient relations in person and by phone

•Greet patients and assist in resolving patient concerns and escalating as appropriate

•Check patients in/out and collect co-payments, give receipts, and reconcile payments

•Verify patient demographics and insurance information in CS-Link/Epic

•Schedule appointments and complete patient registration

•Process and track referrals and authorizations for various insurance types

•Handle patient/provider correspondence

•Explains polices, procedures, or services to patients

•Sanitize workspace using provided supplies and following department guidelines

We are an equal opportunity employer.