Enter Job Description...

• Coordinates, monitors and troubleshoots assigned projects and programs
• Creates, proofreads, edits and/or verifies documents, reports, presentations, correspondence and related materials
• Develops and maintains filing and record-keeping systems according to established

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procedures

• Provides communication and liaison support to internal and external customers; responds to inquiries related to policy and procedures; distributes approved public information releases
• Attends and contributes in meetings related to assigned projects, programs or functions; takes notes and follows up on commitments made by staff
• Acts as primary point of contact for the executive and/or department or division for external and internal stakeholders and responds to inquiries and explains rules, regulations, policies and procedures
• Responds to inquiries from a variety of internal and external contacts following policy, practice and procedure or as assigned
• Prepares and maintains schedules, coordinates calendars, researches and makes travel arrangements for executive
• Researches relevant information from a variety of sources and compiles documents and other source materials and reviews department/division procedures to ensure compliance and recommend improvements or corrective actions
• May provide assistance for requisition, purchase, storage, tracking, creating help desk tickets and issuance of office supplies, lease agreements, equipment maintenance agreements and/or facilities equipment such as desks, office machines and filing equipment
• Coordinates the inventory and replenishing of office supplies and office equipment maintenance services
• Monitors and tracks budgets, funding and expenditures; assists with budget preparation by gathering and compiling data from multiple resources
• Researches and resolves budget or fiscal discrepancies or related transactions
• Coordinates deadlines by prioritizing work demands and assigning/monitoring work performed, as assigned
• Identifies development needs and provides training, mentoring and coaching to staff, as assigned
• Participates in hiring, discipline and termination activities, as assigned
• Plans, organizes, assigns, supervises, reviews and evaluates the work of staff, as assigned
• Adheres to and ensures compliance with applicable policies and procedures and safeguards confidential information

KNOWLEDGE OF

• Principles and practices of advanced administrative office support related to areas of responsibilities such as channels of communication, delegation of authority, routing correspondence
• Standard or best business practices related to administrative work assignments
• Filing and record-keeping principles
• Business math and procurement concepts
• Uses and properties of supplies and equipment
• Techniques and methods for organizing, prioritizing, assigning and monitoring work, as assigned
• Practices and methods of coaching and leading the work of others, as assigned
• Supervisory principles, practices and techniques, as assigned
• Applicable federal, state and local laws, codes, regulations (based on assignment)
• Customer service principles
• Specialized equipment relevant to area of assignment
• Modern office technology

SKILL IN

• Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed
• Troubleshooting and resolving issues related to administrative details of assigned projects or function
• Selecting and applying a body of rules, processes, procedures, practices and policies for office/administrative services to perform interrelated and/or nonstandard assignments
• Composing, designing, formatting and editing documents, correspondence, presentations and other communication materials
• Analyzing and comparing data and information
• Organizing, updating and maintaining system data, records, files and documentation
• Providing communication and liaison support of assigned area or project
• Monitoring inventory and procurement control procedures
• Organizing tasks, meeting deadlines and prioritizing competing demands
• Performing business math computations and monitoring and tracking budgets and proposals
• English grammar, proofreading and error correction
• De-escalating conflicts and/or resolving routine to difficult problems
• Providing attention to detail in assignments
• Training and coaching staff
• Supervising and evaluating performance, as assigned
• Providing direction to others in order to meet standards, as assigned
• Interpreting and applying applicable laws, codes, regulations and standards (based on assignment)
• Providing customer service and maintaining business relationships
• Identifying and selecting relevant sources for research
• Utilizing a computer and associated software applications
• Maintaining confidentiality of and safeguarding information and data
• Utilizing communication and interpersonal skills as applied to interactions with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction

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Diversity, Equality, and Inclusivity This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE).
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