Administrative Coordinator - COGNITIVE AND BEHAVIORAL CONSULTANTS, LLP

Organizational Overview 

Founded in 2004, Cognitive & Behavioral Consultants (CBC) is a leading mental health organization committed to helping individuals and families thrive. CBC specializes in evidence-based therapies, providing high-quality psychological care to children, adolescents, adults, couples, and families. Our mission is twofold:

• To create lasting, positive change for our clients through personalized, evidence-based treatment plans.
• To train and empower professionals locally, nationally, and globally to deliver top-tier care.

At CBC, our clinical team is renowned for their expertise in therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Acceptance and Commitment Therapy (ACT), and more. We also offer extensive training and consultation services for schools, organizations, and businesses. Our collaborative environment fosters professional growth and ensures our clinicians have the tools to excel in their practice while delivering cutting-edge treatments.

Position Overview

We are seeking an organized, proactive, and detail-oriented Administrative Coordinator (AC) to join our dynamic team. The AC plays a critical role in ensuring seamless operations, delivering program support, and creating a welcoming environment for clients and staff. Reporting to the Administrative Manager, the AC will manage front desk responsibilities, minor billing tasks, and administrative workflows, while supporting key programs and projects.

Key Responsibilities

Front Desk and Client Interaction:

• Serve as the first point of contact for clients and staff, providing a welcoming and professional experience.
• Answer phone calls and monitor voicemails to ensure timely follow-up.

Billing and Operational Support:

• Process transactions in the EMR and manage client credit card payments.
• Oversee operational workflows and assigned functions.

Administrative Functions:

• Coordinate AV/IT support, supply inventory, equipment management, and facilities maintenance.
• Ensure HIPAA compliance alongside management.
• Provide assistance to the Administrative Manager as needed.

Program and Project Management:

• Act as the operational point person for assigned programs and coordinators.
• Facilitate meetings, prepare agendas, and track action items.
• Onboard and orient new trainees, while managing offboarding processes.
• Maintain program data and performance metrics in Google Drive.
• Support administrative and managerial team (including Finance, HR, and Operations). 
• Support the Director of Training with partnerships and initiatives to enhance training programs.

General Support:

• Assist with special projects and administrative tasks as required.

Qualifications:

• Minimum of 3 years of experience in healthcare and administrative roles.
• Experience coordinating internship programs for psychology postdocs and interns.
• Highly organized with excellent attention to detail.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive problem-solving skills and adaptability.
• High level of discretion and confidentiality.
• Positive, collaborative mindset with a willingness to provide and receive feedback.
• Proficiency in Google Workspace and other office software.
• Availability to work on-site 5 days a week.

Working Conditions

• This role requires frequent sitting, standing, walking, and use of office equipment. Occasional travel may be required for off-site meetings or operational needs.

Why Join CBC?

At CBC, we believe in fostering a workplace that empowers you to thrive professionally and personally. Joining our team means becoming part of a mission-driven organization where collaboration, innovation, and growth are at the heart of everything we do. Together, we create meaningful change in the lives of individuals and families.

Here’s why you’ll love being part of CBC:

Generous Paid Time Off: Recharge with ample paid time off to prioritize your well-being

• 80 hours of paid vacation after 90 days, 120 hours after one year, 160 hours after the second year.
• 16 hours of personal time off each year after 90 days of service.
• Paid holidays, including a floating cultural holiday.
• 40 hours of paid sick and safe leave annually.

Professional Development:

• Access to professional development funds managed by the finance team.

Health and Wellness:

• Comprehensive insurance programs
• Long-term disability benefits and salary continuation
• Lactation accommodations for new parents
• Employee Assistance Program (EAP) for confidential support
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Life Insurance 

Retirement and Financial Security:

• Employer-sponsored retirement plan options with up to 3.5% employer matching.

Work-Life Balance:

• Supportive workplace policies, including grievance and open-door communication.

Additional Benefits:

• Transportation Benefit Plan (Pre-tax commuter and parking benefits)
• Bereavement leave for immediate family members.
• Voluntary Lifestyle Benefits (Pet Insurance and Legal Benefits plan)
• Paid leave for jury duty and voting.
• Collaborative Environment: Join a team that values empathy, cooperation, and mutual support, where your voice matters.
• Diverse Career Opportunities: Shape your career path with roles that align with your interests and aspirations.
• Family-Like Culture: Be part of a supportive, close-knit team that genuinely cares about your success and happiness.

If you're passionate about making a meaningful impact in the lives of individuals by supporting a team that delivers exceptional psychological care, CBC is the place for you.

Take the next step in your career and help transform lives with CBC. Apply today!

Cognitive & Behavioral Consultants (CBC) is an equal-opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.